Clinical Unit Assistant — Patient Care & Admin Support

Beacon Health System; Kalamazoo (MI); On-site; USD 21,000 - 29,000; Full time

Job summary

Beacon Health System in Kalamazoo, MI, seeks an Administrative Assistant to support an assigned clinical area. You will greet patients, schedule appointments, answer calls, and handle clerical duties to keep the front desk organized.

Requires a High School diploma or equivalent, strong communication and customer service skills, and basic computer proficiency. This on-site role may involve assisting with meals and patient transport as needed.

Qualifications

• High school diploma or equivalent required; related experience preferred.
• Ability to greet patients and handle inquiries professionally.
• Proficient in basic computer tasks and scheduling communications.

Responsibilities

• Greet patients and visitors and answer inquiries at the front desk.
• Schedule patient appointments and manage daily calendar tasks.
• Answer, screen, and route telephone calls; manage email and mail.
• Support clinical area with clerical duties and document creation.
• Assist with patient transport and unit housekeeping as needed.

Skills

Customer service

Front desk reception

Communication

Time management

Basic technology

Education

High School diploma or equivalent

Tools

MS Office

Email and scheduling software

EMR/EHR basics

Job description

Beacon Health System in Kalamazoo, MI, seeks an Administrative Assistant to support an assigned clinical area. You will greet patients, schedule appointments, answer calls, and handle clerical duties to keep the front desk organized.

Requires a High School diploma or equivalent, strong communication and customer service skills, and basic computer proficiency. This on-site role may involve assisting with meals and patient transport as needed.