Patient Concierge & Medical Office Admin

Beacon Health System; Kalamazoo (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Beacon Health System is seeking a customer service representative in Kalamazoo, Michigan, to provide administrative and clerical support in a medical environment. Responsibilities include managing patient interactions, entering demographic information, and processing insurance authorizations.

A High School diploma or 1 year of relevant experience is required. This position offers a supportive work atmosphere and the potential to make a significant impact on patient care.

Qualifications

• High School diploma equivalency required or 1 year of relevant experience.
• Required professional licensure/certification can substitute education or experience.

Responsibilities

• Greet patients and visitors, and manage check-ins and check-outs.
• Verify and enter demographic information of patients.
• Handle insurance authorizations and schedule patient appointments.
• Submit daily charges for procedures and reconcile financial reports.

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Job description

Beacon Health System is seeking a customer service representative in Kalamazoo, Michigan, to provide administrative and clerical support in a medical environment. Responsibilities include managing patient interactions, entering demographic information, and processing insurance authorizations.

A High School diploma or 1 year of relevant experience is required. This position offers a supportive work atmosphere and the potential to make a significant impact on patient care.