Patient Care Coordinator - Clinical Trials & PC Scheduling

Re:Cognition Health; Fairfax (VA); On-site; USD 45,000 - 50,000; Full time

Job summary

Re:Cognition Health is seeking a detail-oriented Administrative Coordinator to support Clinical Trials and Private Practice operations in Fairfax, VA. This role coordinates patient visits, manages invoices, and liaises across clinical and financial teams to ensure seamless patient care and billing.

The ideal candidate has at least 2 years in healthcare administration, proficiency with EMR systems, and excellent communication and organizational skills to thrive in a fast-paced, patient-facing

Qualifications

• Minimum 2 years of administrative or reception experience within healthcare.
• Experience with EMR systems and patient scheduling.
• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize in a busy environment.
• Professional and caring attitude towards patients, visitors, and colleagues at all times.

Responsibilities

• Greet patients and caregivers, providing a welcoming environment and a positive first impression of the Clinic and PC.
• Manage busy reception and clinic operations to ensure smooth flow.
• Liaise with patients, consultants, clinicians, and the trials team to ensure service culture and patient satisfaction.
• Schedule and manage patient visits for clinical trials and PC infusions, coordinating with PC Manager, NP, and PC owner.
• Work with the financial department to submit and manage invoices related to the PC.
• Provide administrative support for both clinical trials and PC teams (filing, data entry, requesting medical summaries).
• Maintain internal scheduling systems and ensure timely appointments and patient diary management.
• Prepare clinic patient areas for the day with high presentation standards.
• Order administrative and medical supplies as required.
• Handle prior authorization requests and liaise with providers, staff, payers, and patients to ensure timely authorizations.
• Conduct daily, weekly, and monthly audit checks.

Skills

Customer service

Communication

Organization

Attention to detail

Tools

EMR systems

Job description

Re:Cognition Health is seeking a detail-oriented Administrative Coordinator to support Clinical Trials and Private Practice operations in Fairfax, VA. This role coordinates patient visits, manages invoices, and liaises across clinical and financial teams to ensure seamless patient care and billing.

The ideal candidate has at least 2 years in healthcare administration, proficiency with EMR systems, and excellent communication and organizational skills to thrive in a fast-paced, patient-facing