Clinical Training Program Lead

Syneos Health; Chicago (IL); On-site; USD 120,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Sick time

Job summary

Syneos Health in Chicago, IL seeks a Clinical Program Trainer to design and deliver training for clinical teams and client groups. You will lead learning strategy, develop programs, and ensure content reflects healthcare regulations while driving learning impact.

The role requires 3+ years pharma/biotech training, ADDIE and Kirkpatrick expertise, strong PowerPoint skills, and the ability to travel for on-site and client sessions.

Qualifications

• BA/BS/Undergraduate required; RN preferred
• Minimum of 3 years of pharma/biotech training
• Demonstrated ability applying adult learning principles, ADDIE Model, Kirkpatrick evaluation model, competency models, curriculum and workshop design is required
• Outstanding content design skills with expert level PowerPoint skills
• Excellent facilitation, platform, and verbal/written communication skills
• Ability to work under pressure, to meet short deadlines, and to collaborate with high initiative with cross-functional teams
• Proven record of assessing and meeting customer needs
• Strong analytical acumen, strategic mindset, and an ability to move forward with ambiguous information
• Adept at learning new technical, clinical, medical product, and disease state knowledge
• Excellent computer/technology skills
• Ability to work at Syneos Health locations as required
• Willingness to travel and overnight availability
• Leadership and management, managed care, reimbursement, and various therapeutic area expertise

Responsibilities

• Responsible for all required training materials and/or home study materials necessary for initial new hire training, annual training and follow-up training classes for multiple franchises with excellent facilitation and platform skills through various mediums including live classroom training, virtual sessions, meetings, teleconferences, and workshops
• Utilize a learning environment enriched with adult learning principles to enable optimal learning retention and application
• Development of materials may include PowerPoint Presentations, manuals, job-a-ids, online tutorials and maintaining specific curricula to reflect trends in the clinical arena, home educational visits and healthcare
• Conducts Needs Analysis with Subject Matter Experts and Client Groups to determine learning and application gaps
• Design learning content from scratch using ADDIE Methodology
• Complete comprehensive and timely updates to course materials, acting as a Subject Matter Expert, to reflect not only changes in the healthcare and clinical environments, but to ensure compliance with all legal, regulatory and business conduct standards
• Provide actionable evaluations and feedback to trainees, their superior, and any additional appropriate clients and stakeholders in a comprehensive and timely manner
• Partner with internal stakeholders and leadership to develop comprehensive on-boarding and advanced learning curricula through the use of technology and materials to meet all stakeholder needs; including but not limited to – new product launch materials, new hire materials, leader guides,and train the trainer materials
• Define measures to assess, monitor, and report on the effectiveness and impact of training interventions as well as opportunities for improvement and refinement based on thosemetrics
• Identify the business processes and actions where a team needs to excel in order to achieve its strategic goal
• Interface with field clinical management, leadership and all internal support teams to drive client results and satisfaction
• Maintains a current Training Plan and Matrix to ensure all goals and objectives are implemented
• Coordinate Syneos Health home-study materials and schedule access and documentation of training completion through Learning Management System
• Have a comprehensive understanding of the latest clinical information to optimize the delivery and relevance of training materials and programs

Skills

facilitation

communication

leadership

travel readiness

Education

BA/BS/Undergraduate

RN preferred

Tools

PowerPoint

LMS

Job description

Syneos Health in Chicago, IL seeks a Clinical Program Trainer to design and deliver training for clinical teams and client groups. You will lead learning strategy, develop programs, and ensure content reflects healthcare regulations while driving learning impact.

The role requires 3+ years pharma/biotech training, ADDIE and Kirkpatrick expertise, strong PowerPoint skills, and the ability to travel for on-site and client sessions.