Clinical Systems Specialist – Veeva eTMF/CTMS (On-site)

BD; Cockeysville (MD); On-site; USD 95,000 - 125,000; Full time

Job summary

Waters is seeking a Clinical Systems Specialist to support and optimize clinical operations systems, with primary focus on Veeva eTMF and Veeva CTMS, ensuring inspection readiness and data quality.

You will collaborate with Clinical Operations, Data Management, Medical Affairs, Quality, Regulatory Affairs, and IT to configure, maintain, and utilize eTMF/CTMS solutions and drive system adoption across teams.

Qualifications

• Bachelor's degree in Life Sciences, Clinical Research, Information Systems, Healthcare Administration, or a related field.
• Minimum of 2 years of experience in Clinical Operations, Clinical Systems, Medical Affairs Operations, TMF Management, or related functions.
• Minimum of 2 years of experience supporting, administering, or configuring eTMF and/or CTMS platforms.
• Experience working in a regulated GxP environment.

Responsibilities

• Administer and support Veeva eTMF and Veeva CTMS, including user account provisioning, role configuration, access management, and periodic access reviews.
• Serve as a primary point of contact for end-user support, troubleshooting system issues and coordinating resolutions with internal and external partners.
• Monitor system performance, usability, and data quality to identify opportunities for improvement.
• Support system releases, upgrades, enhancements, and configuration changes.
• Maintain system documentation, including configuration records, work instructions, and training materials.

Skills

Clinical systems

Veeva Vault

User support

Reporting

Training

Education

Bachelor's degree

Tools

Veeva Vault eTMF

Veeva CTMS

Power BI

Job description

Waters is seeking a Clinical Systems Specialist to support and optimize clinical operations systems, with primary focus on Veeva eTMF and Veeva CTMS, ensuring inspection readiness and data quality.

You will collaborate with Clinical Operations, Data Management, Medical Affairs, Quality, Regulatory Affairs, and IT to configure, maintain, and utilize eTMF/CTMS solutions and drive system adoption across teams.