Clinical Systems Specialist: Veeva eTMF/CTMS Expert

BD; Glencoe (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Waters is seeking a Clinical Systems Specialist to support and optimize clinical operations systems, focusing on Veeva eTMF and Veeva CTMS. You will handle system administration, user support, training, reporting, and continuous improvement to ensure inspection readiness and operational excellence.

You will collaborate with Clinical Operations, Data Management, Medical Affairs, Quality, Regulatory Affairs, and IT to ensure compliant configuration and utilization of TMF platforms across studies.

Qualifications

• Bachelor’s degree in Life Sciences, Clinical Research, Information Systems, Healthcare Administration, or related field.
• Minimum 2 years in Clinical Operations, Clinical Systems, TMF Management, or related functions.
• Minimum 2 years supporting, administering, or configuring eTMF and/or CTMS.
• Experience in regulated GxP environments.

Responsibilities

• Administer and support Veeva eTMF and Veeva CTMS, including user provisioning and access reviews.
• Serve as primary end-user support contact and coordinate resolutions.
• Monitor system performance, usability, and data quality to identify improvements.
• Support system releases, upgrades, and configuration changes.
• Maintain system documentation and training materials.
• Configure and maintain system objects, workflows, and reports to support operations.
• Assist with implementation of new functionality and enhancements.
• Support testing activities, including UAT and validation docs.
• Execute data loads, bulk updates, and data remediation.

Skills

eTMF

CTMS

System administration

Data quality

Training

Documentation

Education

Bachelor’s degree in Life Sciences or related field

Tools

Veeva Vault eTMF

Veeva CTMS

Veeva Vault certification

Job description

Waters is seeking a Clinical Systems Specialist to support and optimize clinical operations systems, focusing on Veeva eTMF and Veeva CTMS. You will handle system administration, user support, training, reporting, and continuous improvement to ensure inspection readiness and operational excellence.

You will collaborate with Clinical Operations, Data Management, Medical Affairs, Quality, Regulatory Affairs, and IT to ensure compliant configuration and utilization of TMF platforms across studies.