Clinical Systems Architect: eTMF & CTMS Expert

Becton Dickinson

Maryland

On-site

USD 90,000 - 130,000

Full time

4 days ago

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Job summary

Waters seeks a Clinical Systems Specialist to optimize eTMF and CTMS platforms, ensuring inspection readiness and operational excellence. You will configure, administer, and support Veeva-based systems, while collaborating with Clinical Operations, Data Management, and Quality teams.

You will drive TMF health initiatives, perform training, and contribute to continuous improvement in a regulated, high-volume environment.

Qualifications

Bachelor's degree in Life Sciences, Clinical Research, Information Systems, Healthcare Administration, or related field.
Minimum of 2 years of experience in Clinical Operations, Clinical Systems, Medical Affairs Operations, TMF Management, or related functions.
Minimum of 2 years of experience supporting, administering, or configuring eTMF and/or CTMS platforms.
Experience working in a regulated GxP environment.

Responsibilities

Administer and support Veeva eTMF and Veeva CTMS, including user account provisioning, role configuration, access management, and periodic access reviews.
Serve as a primary point of contact for end-user support, troubleshooting system issues and coordinating resolutions with internal and external partners.
Monitor system performance, usability, and data quality to identify opportunities for improvement.
Support system releases, upgrades, enhancements, and configuration changes.
Maintain system documentation, including configuration records, work instructions, and training materials.