Clinical Support & Telehealth Coordinator

Extended Care Specialists INC; Winston-Salem (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance (incl. HSA and FSA)

Dental and Vision insurance

Employer-paid employee life insurance

Short-term / long-term disability

Employer 401(k) contributions

Fuel card for gas and car maintenance

Job summary

EventusWholeHealth in Winston-Salem, NC is seeking a Clinician Support Specialist to bolster the clinical care team. You will partner with Advanced Practice Clinicians and facility staff to coordinate workflows and enhance patient care, documentation, telehealth visits, and inter-team communication.

This role handles chart prep, data entry, scheduling updates, triage, discharge planning, and liaison duties while upholding professionalism in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service and communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Certified/Registered Medical Assistant, CNA, or PCT

Job description

EventusWholeHealth in Winston-Salem, NC is seeking a Clinician Support Specialist to bolster the clinical care team. You will partner with Advanced Practice Clinicians and facility staff to coordinate workflows and enhance patient care, documentation, telehealth visits, and inter-team communication.

This role handles chart prep, data entry, scheduling updates, triage, discharge planning, and liaison duties while upholding professionalism in a fast-paced healthcare setting.