Clinical Support Specialist - Medical Assistant II

Brigham and Women's Hospital, Inc.; Foxborough (MA); On-site; USD 21,000 - 33,000; Full time

Job summary

Brigham and Women's Hospital, Inc. in Foxborough, MA is seeking a Medical Assistant to support clinical and non-clinical patient services. The role involves taking vital signs, scheduling appointments, and guiding patient flow under healthcare providers' direction.

Responsibilities include assisting with onboarding, explaining procedures to patients, handling office duties, and collecting specimens if competent, while coordinating with physicians, nurses, and staff to ensure smooth care delivery.

Qualifications

• Assist junior Medical Assistants with day-to-day questions and onboarding training.
• Explain treatment procedures, medications, diets, and physician instructions to patients; organize educational materials.

Responsibilities

• Show patients to examination rooms and prepare equipment for providers.
• Interview patients to obtain medical information and record in medical records.
• Perform phlebotomy and collect specimens if competent.
• Maintain immunization inventory and check expiration dates.
• Provide immunizations as applicable under supervision.

Skills

Vital signs & patient assessment

Communication skills

Team collaboration

Medical terminology

Phlebotomy (competence)

Education

High School Diploma or equivalent

Associate's Degree in Medical Assisting (preferred)

Tools

EHR systems

Medical office software

Job description

Brigham and Women's Hospital, Inc. in Foxborough, MA is seeking a Medical Assistant to support clinical and non-clinical patient services. The role involves taking vital signs, scheduling appointments, and guiding patient flow under healthcare providers' direction.

Responsibilities include assisting with onboarding, explaining procedures to patients, handling office duties, and collecting specimens if competent, while coordinating with physicians, nurses, and staff to ensure smooth care delivery.