Clinical Support Specialist - AI-Driven Care Delivery

Eventus WholeHealth; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexibility – no call

Paid Time Off and paid Holidays

Medical Insurance, including HSA and F

Dental and Vision insurance

Employer-paid employee life insurance

Disability options

Employer 401(k) contributions

Fuel card for gas and car maintenance

Job summary

Eventus WholeHealth is seeking a Clinician Support Specialist to strengthen the clinical care team within skilled nursing and assisted living facilities. You will coordinate workflows, support clinical services, and improve communication among patients, providers, and care teams.

This role emphasizes organization, attention to detail, and the ability to thrive in a fast-paced healthcare environment while traveling to facilities as needed.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Patient care coordination

Customer service

Communication skills

Organizational skills

Education

Certified/Registered Medical Assistant

CNA or PCT

Job description

Eventus WholeHealth is seeking a Clinician Support Specialist to strengthen the clinical care team within skilled nursing and assisted living facilities. You will coordinate workflows, support clinical services, and improve communication among patients, providers, and care teams.

This role emphasizes organization, attention to detail, and the ability to thrive in a fast-paced healthcare environment while traveling to facilities as needed.