Clinical Specialist, MCS - Austin, TX

Abbott; Austin (TX); Remote; USD 60,000 - 120,000; Full time

Job summary

Abbott is seeking a dedicated professional in their Heart Failure division to support clinical issues and customer education. The role involves training customers on products, strategic planning, and effective communication with teams. Ideal candidates have a nursing background and experience in heart failure.

Benefits

Free medical coverage

Excellent retirement savings plan

Tuition reimbursement

Qualifications

• 3-5 years heart failure experience or equivalent preferred.
• Background in Nursing, Circulatory Support or Cardiology.

Responsibilities

• Key point of contact for clinical issues for assigned territory customers.
• Training and educating customers on Abbott products.
• Effective communication and collaboration with territory team.

Skills

Communication

Motivation

Organization

Education

Undergraduate Degree in Nursing

Graduate Degree

Tools

Computer literacy

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Heart Failure

Leading an active lifestyle is important to the many people we serve. In Abbott’s Heart Failure division, we’re advancing the treatment of heart and vascular disease through breakthrough medical technologies in electrophysiology and heart failure, allowing people to restore their health and get on with their lives.

What You’ll Work On

- Key point of contact for clinical issues for assigned territory customers.

- Training and educating customers on Abbott products per the approved educational materials and IFU's.

- Heartline and Travel Call responsibility.

- Attending implants to provide clinical support according to approved educational materials.

- Strategic planning and execution to improve clinical outcomes and business objectives within territory.

- Effective and timely management of territory clinical issues, and process related issues, including: monthly reports, Concur expense reporting, SFA input, and PEC reporting.

- Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.

- Communicate regularly with Clinical Manager.

- Awareness of and adherence to Advamed guidelines.

- Active continuing education to stay current on the clinical issues impacting MCS.

- Evaluates clinical and educational needs of customers.

- Designs, develops and implements quality educational programs.

- Actively participates in the communication of concepts and ideas designed to benefit customer support and educational efforts.

- Tracks industry trends to alert marketing to new product direction.

- Provides input into the strategic and tactical planning process.

- Responsible for providing technical and clinical support to customers and sales team.

- Coordinates and assists with the training of all centers in an assigned geographical region.

- Maintains contact with customers in order to assess clinical and educational needs.

- Evaluates customer needs and recommends appropriate product modifications.

- Creates, maintains, and updates educational materials.

- Assists in the promotion of Abbott's product to prospective clients in cooperation with the sales team.

- Evaluates product viability and planned product improvements and modifications.

- Completes clinical reports as requested by management, and completes all additional documentation requested by management in a timely basis.

- Protects and acts responsibly toward all company equipment and confidential information.

- Provides support at Tradeshows as requested by management.

Required Qualifications

- Undergraduate Degree in Nursing or some other medical discipline. Graduate Degree desirable.

- 3-5 years heart failure experience or equivalent preferred.

- Background in Nursing, Circulatory Support or Cardiology.

Preferred Qualifications

- Nursing (ICU or CCU), clinical publications, and group presentations desirable.

- Computer literacy.

- Highly motivated, have excellent written and verbal communications skills, great desire to help others, composed under stress and well organized.

- MCS (mechanical circulatory support) experience highly desirable.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is

$60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

HF Heart Failure

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipmentAbbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf