Clinical Specialist I, CPT - South Austin, TX

Abbott; Austin (TX); Remote; USD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Clinical Specialist I to join its dynamic team. In this role, you will provide essential technical and clinical support to enhance sales processes and engage with healthcare professionals. Your expertise will help foster strong relationships with clients while ensuring compliance with regulations. This position offers opportunities for professional growth and the chance to make a significant impact in the field of Chronic Pain Therapies. If you are passionate about healthcare and eager to contribute to innovative solutions, this role is perfect for you.

Benefits

Free Medical Coverage

Retirement Savings Plan

Tuition Reimbursement

Flexible Work Schedule

Qualifications

• 1-2 years’ experience in a clinical setting preferred.
• Ability to understand and educate on clinical data in Chronic Pain Therapies.

Responsibilities

• Provide technical and clinical support to Territory Managers.
• Build relationships with accounts and engage in product discussions.
• Conduct evaluations and develop sales strategies for capital equipment.

Skills

Clinical Skills

Communication Skills

Organizational Skills

Time Management

Sales Skills

Education

Associates Degree

Bachelor’s Degree

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Clinical Specialist I

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist I. As a member of the clinical support team, you will be responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers, and potential customers. You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff, and customers within your assigned geography. The work involves a high degree of independence, exercises independent judgment in planning, organizing, and performing work, and seeks to continually improve territory efficiency.

What You’ll Work On

• Provide technical, clinical, and programming assistance, primarily in support of 1-2 Territory Managers.
• Assist Territory Managers in after-hours call support and activities.
• Build trust and relationships with accounts and establish strong rapport with customers.
• Proficient in complex programming and case support.
• Work seamlessly with Territory Managers to increase selling time.
• Foster high-trust relationships with customers and regional team members.
• Conduct PCP work and educational services as directed.
• Engage clients and potential clients in product discussions, addressing questions and concerns.
• Provide medical professionals with sales support, information, training, and technical troubleshooting.
• Develop in-depth knowledge of accounts, including competitor activity.
• Conduct evaluations and develop sales strategies for capital equipment opportunities.
• Monitor competitor activity and product information.
• Provide feedback on device use directions in clinical settings.
• Attend trade shows and conferences to stay updated on new products and technologies.
• Identify customer training and in-service needs to increase product usage and understanding.
• Ensure compliance with FDA regulations, company policies, and operating procedures.
• Provide sales support, training, and guidance to customers.
• Maintain positive communication and collaboration with all stakeholders.
• Perform other related duties as assigned.
• Ability to travel 25% within and outside the assigned region.

Required Qualifications

• Associates Degree or technical certification; preferred Bachelor’s Degree.
• 1-2 years’ work experience, preferably collaborating with patients in a clinical setting.
• Ability to understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management, and prioritization skills.
• Effective communication skills at multiple organizational levels and large groups.
• Ability to build strong internal and external relationships.
• Flexibility to work unpredictable schedules and manage tight deadlines.
• Strong sense of urgency and ability to work in a highly matrixed environment.
• Ability to work independently and as part of a team.
• Engage customers effectively in sales conversations as directed.

Preferred Qualifications

• Experience interacting with patients in healthcare environments (e.g., physical therapy, medical sales, RN, LPN).
• Experience in a broader enterprise or cross-division business model.
• 1-3 years’ experience with Abbott or similar implantable medical devices.

Learn more about our health and wellness benefits at www.abbottbenefits.com.

Follow your career aspirations with Abbott for diverse opportunities to build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott.

The base pay for this position is $60,000.00 – $120,000.00

In specific locations, the pay range may vary from the range posted.

Job Details

JOB FAMILY: Support Services

DIVISION: NM Neuromodulation

LOCATION: United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Yes, 25% of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous standing and walking for prolonged periods, driving, and operating material handling equipment.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law links provided.