Clinical Specialist, Enabling Technologies (Albuquerque, NM)

Stryker Corporation; Albuquerque, Northern (NM, KY); Hybrid; Confidential; Full time

Job summary

Stryker Corporation is seeking a field-based clinical product support specialist. The role involves on-site guidance during surgical procedures, training for surgeons and OR staff, and building strong relationships with hospital teams across a defined territory.

The ideal candidate has a bachelor’s degree or 6 years of clinical experience, with sales or marketing experience preferred. Travel up to 30% is expected; a valid driver’s license is required.

Qualifications

• Bachelor’s degree preferred or 6 years of clinical experience.
• Sales/marketing experience preferred.
• Travel flexibility and field-based engagement expected.

Responsibilities

• Provide clinical product support to end users and on-site guidance during procedures.
• Give surgeons and OR staff training and clinical/technical support for navigation tech.
• Establish and maintain relationships with OR and hospital staff.
• Prepare pre-operative scans and assist in planning and intra-operative guidance.
• Provide prompt, accurate complaint reports per quality system requirements.
• Provide case coverage at accounts and support sales plans.
• Promote clinical benefits and expand product usage with customers.
• Collaborate with Sales and Marketing to improve product communication.
• Obtain purchase orders for products and services used in procedures.

Skills

Clinical support

Training delivery

Relationship building

Education

Bachelor's degree

Job description

Work Flexibility

Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

What You Will Do

• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's navigation technologies, associated equipment and instruments to ensure procedural efficiency.
• Establish and maintain relationships with OR and Hospital staff including surgeons and nurses.
• Prepare pre-operative scans for use in conjunction with the company's Enabling Technologies system, assists surgeon in preoperative planning and intra-operative guidance.
• Provide prompt and accurate complaint reports per the requirements of Stryker Enabling Technologies quality system.
• Provide case coverage at accounts.
• Support the execution of the sales plan as well as grow the utilization of navigation technologies by increasing volume with current and potential customers.
• Actively sell the clinical benefits of the products, and build strong, positive relationships with key customers at target accounts.
• Collaborate with Sales Representatives and Marketing to increase communication around product performance.
• Obtain purchase orders for products and services consumed during surgical procedures.

What You Will Need

• Bachelor’s degree preferred; OR 6 years of clinical experience.
• Sales and/or marketing experience preferred.

Additional Information

• This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids.
• In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.
• Possible off-hours, weekends, and holidays to support business needs.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force constantly to move objects.
• Must have a valid driver's license.

United States of America

Pay Ranges: USN: $59,900 - $83,300 USD Annual

Travel Percentage: 30%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com