OnSite Specialist - San Antonio, TX

Stryker Corporation; San Antonio, Northern (TX, KY); Hybrid; Confidential; Full time

Job summary

Stryker Corporation is seeking a highly capable professional to provide clinical surgical support and manage all relevant equipment in the operating room. You will anticipate device needs for OR staff and surgeons during procedures, troubleshoot equipment, and ensure accurate data reporting and account information.

You will collaborate with surgeons, OR personnel, central processing, biomedical teams, and others to uphold high service levels and adherence to facility policies and HIPAA

Qualifications

• Bachelor’s Degree or equivalent preferred.
• Operating Room experience and knowledge of anatomy, procedures and techniques preferred.
• Certification: IAHCSMM CRCST within 6 months and annual renewal where applicable.
• Ability to lift up to 50 lbs occasionally and up to 20 lbs frequently.
• Able to stand/walk for extended periods.
• Strong communication and organizational skills; autonomy in daily tasks.

Responsibilities

• Provide clinical surgical support and manage relevant equipment.
• Anticipate device needs for OR staff and surgeons during procedures.
• Troubleshoot and maintain Stryker equipment and related devices.
• Work with surgeons, OR staff, central processing, biomed personnel; update equipment knowledge base.

Skills

Operating Room experience

Time management

Verbal and written communication

Analytical skills

Interpersonal skills

Organizational skills

HIPAA awareness

Microsoft Office

Education

Bachelor’s Degree

Associate’s Degree

Equivalent certifications

Tools

Microsoft Office

Job description

Work Flexibility:

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace.
• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary.
• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements.
• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

GENERAL DESCRIPTION:

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. ESSENTIAL FUNCTIONS: Provides clinical surgical support by managing all relevant equipment. Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. Maintains knowledge base of equipment and disposable products through Stryker education training programs. Provide physicians and OR personnel with information on new and current products. Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account. Accurately records and reports all surgical procedure information. Adheres to all Stryker and medical facility policies, standards and procedures. Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment. The ability to provide on-call services, as required, by the medical facility.

ESSENTIAL FUNCTIONS:

Provides clinical surgical support by managing all relevant equipment. Anticipates related device needs of the O.R. staff and surgeon during surgical procedures. Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices. Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel. Maintains knowledge base of equipment and disposable products through Stryker education training programs. Provide physicians and OR personnel with information on new and current products. Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account. Accurately records and reports all surgical procedure information. Adheres to all Stryker and medical facility policies, standards and procedures. Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment. The ability to provide on-call services, as required, by the medical facility.

QUALIFICATIONS:

• Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.
• Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.
• Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal.
• Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
• Ability to remain standing and/or walking for an extended period of time.
• Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
• Excellent time management skills with ability to use independent judgment and critical thinking effectively.
• Must be able to explain and generate detailed guidelines and procedures.
• Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
• Adhere to (HIPAA) and other related patient confidentiality policies and procedures.
• Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
• Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
• Excellent analytical skills.
• Excellent interpersonal skills.
• Excellent equipment problem-solving skills.

United States of America Pay Ranges:

USN: $21.58 - $29.20 USD Hourly View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage:

10%

Equal Opportunity Employment:

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employer Overview:

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com