Clinical Services & Scheduling Specialist

Child & Family Support Services; Flagstaff (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) contribution match

Paid time off and sick time

Paid holidays

Cell phone stipend

Mileage reimbursement

Job summary

Child & Family Support Services (CFSS) in Flagstaff, AZ is hiring a Full-time Clinical Services Specialist. You will support psychiatric professionals, coordinate appointments for Coconino County children, manage referrals, and maintain confidential records in our EMR system.

The role requires strong organizational skills, proficiency in Microsoft Office and Google Drive, and the ability to handle sensitive information with integrity.

Qualifications

• High school diploma or GED required; related college courses/certificates preferred.
• Minimum two years of administrative work experience, preferably in an office/clinic setting.
• Proficiency in Microsoft Office and Google Drive required.

Responsibilities

• Work directly with psychiatric professionals and assist as needed weekly.
• Maintain an organized calendar for all psychiatric appointments for Coconino County children.
• Organize psychiatric appointments and related tasks.
• Answer phone calls and assist callers with questions, concerns, and referrals.
• Maintain calendars for intake specialists.
• Manage daily email inbox and respond as needed.
• Conduct eligibility verification, tracking information, and data collection.
• Organize and track clinical records and referral documents.
• Perform data entry and use EMR system for electronic functions.
• Ensure confidentiality and proper release of information.

Skills

Active listening

Reading & comprehension

Oral & written expression

Critical thinking

Time management

Problem solving

Confidential information handling

Attention to detail

Adaptability

Education

High school diploma or GED

2+ years administrative experience

Tools

Microsoft Office (Word, Excel, Outlook)

Google Drive/Sheets

Job description

Child & Family Support Services (CFSS) in Flagstaff, AZ is hiring a Full-time Clinical Services Specialist. You will support psychiatric professionals, coordinate appointments for Coconino County children, manage referrals, and maintain confidential records in our EMR system.

The role requires strong organizational skills, proficiency in Microsoft Office and Google Drive, and the ability to handle sensitive information with integrity.