Clinical Services Specialist

Child & Family Support Services; Flagstaff (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) contribution match

Paid time off and sick time

Paid holidays

Cell phone stipend

Mileage reimbursement

Job summary

Child & Family Support Services (CFSS) in Flagstaff, AZ is hiring a Full-time Clinical Services Specialist. You will support psychiatric professionals, coordinate appointments for Coconino County children, manage referrals, and maintain confidential records in our EMR system.

The role requires strong organizational skills, proficiency in Microsoft Office and Google Drive, and the ability to handle sensitive information with integrity.

Qualifications

• High school diploma or GED required; related college courses/certificates preferred.
• Minimum two years of administrative work experience, preferably in an office/clinic setting.
• Proficiency in Microsoft Office and Google Drive required.

Responsibilities

• Work directly with psychiatric professionals and assist as needed weekly.
• Maintain an organized calendar for all psychiatric appointments for Coconino County children.
• Organize psychiatric appointments and related tasks.
• Answer phone calls and assist callers with questions, concerns, and referrals.
• Maintain calendars for intake specialists.
• Manage daily email inbox and respond as needed.
• Conduct eligibility verification, tracking information, and data collection.
• Organize and track clinical records and referral documents.
• Perform data entry and use EMR system for electronic functions.
• Ensure confidentiality and proper release of information.

Skills

Active listening

Reading & comprehension

Oral & written expression

Critical thinking

Time management

Problem solving

Confidential information handling

Attention to detail

Adaptability

Education

High school diploma or GED

2+ years administrative experience

Tools

Microsoft Office (Word, Excel, Outlook)

Google Drive/Sheets

Job description

Child & Family Support Services (CFSS) is accepting applications for Full-time Clinical Services Specialist in our Flagstaff Office.

The Clinical Services Specialist will require a variety of skills such as active listening, reading and comprehension, oral and written expression, critical thinking, monitoring, time management, problem solving, and maintenance of confidential information. Desired work styles for these positions include positive outlook, dependability, integrity, attention to detail, cooperation, stress tolerance, concern for others, initiative, self control, and adaptability. The ideal candidate would thrive in a fast paced, busy environment.

Clinical Services Specialist Job Responsibilities:

• Working directly with psychiatric professionals and assisting them as needed on a weekly basis
• Keeping an organized calendar for all psychiatric appointments for Coconino County children
• Organizing psychiatric appointments and tasks that accompany these appointments
• Receiving phone calls and assisting callers with questions, concerns, and new referrals
• Organizing and maintaining calendars for intake specialists
• Maintaining email inbox on a daily basis, replying as needed
• Eligibility verification, Tracking information, and data collection
• Receiving, organizing, and tracking clinical records and documents that accompany referrals
• Performing various functions electronically using our Electronic Medical Record system including data entry
• Ensure confidentiality and appropriate release of information

Clinical Services Specialist Education/Experience Needed:

• High school diploma or GED (related college courses or certificate programs preferable)
• A minimum of two years’ work experience with administrative job duties, preferably in an office setting, is also required.

• Proficiency must be demonstrated in Microsoft Office programs, including Word, Excel, and Outlook, Google drive, sheet (docs).

Requirements

• Must be 21 years or older
• Valid Arizona Driver's License with an acceptable 39 month driving record
• Reliable transportation, including proof of Insurance
• Candidates are required to submit a negative drug test
• Obtain an Arizona DPS Level One Fingerprint Clearance Card
• Complete Adult, Child, and Infant CPR and First Aid training

Compensation: $19.50/hr

We offer a full benefits package to all full-time employees, including:

• Medical insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• 401(k) contribution match
• Paid time off and sick time
• Paid holidays
• Cell phone stipend
• Mileage reimbursement

CFSS was founded in 2003. Our mission is to prevent out-of-home care and support youth in achieving success within their homes and communities. We believe in the power of collaboration, compassion, and community. We’re dedicated to providing outpatient behavioral health services that help children, youth, and young adults thrive. When you work with us, you become part of a mission-driven organization that values your skills, passion, and commitment to making a difference.

Please visit www.cfss.com for more information.

Relevant experience may include jobs and positions like:

• Medical Administrative Assistant
• Medical Scheduler
• Medical Assistant
• Clinical Services Specialist
• Administrative Assistant