Clinical Services Operations Specialist (Remote)

BAC; Florida; Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan eligibility

Job summary

BAC Enterprises is seeking an administrative support professional to provide operational and records management across departments. You will handle electronic records, perform research to resolve issues, and communicate status updates to teams and leaders.

The role requires at least one year of clerical experience, the ability to work with multiple computer systems, and strong communication and confidentiality skills. Remote work options are available with local travel as needed.

Qualifications

• High School Diploma or equivalent.
• Minimum of one (1) year of clerical or administrative support experience.
• Ability to pass pre-employment screenings, including drug screening.
• Ability to obtain/maintain required credentials or background clearances.

Responsibilities

• Prepare and process electronic records across workflows with accuracy.
• Research and resolve errors, record issues, or system questions.
• Communicate findings and statuses to staff and leaders.
• Provide guidance based on procedures and business needs.
• Monitor workload status and communicate updates to stakeholders.
• Handle incoming/outgoing communications and route appropriately.
• Cross-train and support multiple functions as needed.
• Prioritize tasks based on deadlines and leadership direction.
• Collaborate with peers and internal stakeholders effectively.
• Process live claims using company systems.
• Mentor or train peers as assigned.

Skills

Communication

Attention to detail

Multisystem proficiency

Research & problem solving

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

BAC Enterprises is seeking an administrative support professional to provide operational and records management across departments. You will handle electronic records, perform research to resolve issues, and communicate status updates to teams and leaders.

The role requires at least one year of clerical experience, the ability to work with multiple computer systems, and strong communication and confidentiality skills. Remote work options are available with local travel as needed.