Clinical Services Manager - Columbus, OH

Insulet in; Columbus (OH); Remote; USD 70,000 - 90,000; Full time

Job summary

Join a leading company in diabetes care innovation as a Clinical Services Manager. This role focuses on establishing clinical partnerships, providing patient training, and overseeing clinical education. You'll collaborate with healthcare providers and sales teams to enhance patient outcomes and promote insulin pump therapy benefits. The position involves field travel within the territory and requires strong communication and relationship-building skills.

Benefits

Competitive Compensation

Benefits

Growth Opportunities

Qualifications

• 2+ years related experience required.
• Relevant credentials or certifications (e.g., CDCES, RN, RD, PharmD).

Responsibilities

• Build relationships with healthcare providers.
• Deliver personalized training on Insulet products.
• Evaluate and oversee Certified Pod Trainers.

Skills

Communication

Relationship Building

Clinical Education

Problem Solving

Technology Proficiency

Education

Associates Degree

Bachelor's Degree

Job description

Clinical Services Manager - Columbus, OH (Finance)

Position Overview:

Join Insulet Corporation, a leader in diabetes care innovation, as a Clinical Services Manager. You'll be instrumental in advancing our patient-centric mission by fostering collaboration and simplifying life for individuals managing diabetes. Your role involves being a clinical expert, conducting healthcare provider training, and guiding the integration of Insulet's products into patient care. The work environment includes provider offices, clinics, and patients' homes.

We're looking for:

• A driven professional committed to clinical excellence and patient outcomes.
• A relationship builder capable of establishing lasting partnerships.
• An evidence-based clinical expert guiding provider adoption of Insulet products.
• A skilled educator empowering patients in their health management.

Responsibilities

Establish Clinical Partnerships

• Build relationships with healthcare providers across various settings.
• Share expertise on diabetes management and treatment practices.
• Participate in local diabetes community events to enhance credibility.

Own Patient Training

• Deliver personalized training on Insulet products.
• Assess patient needs and customize training accordingly.
• Provide ongoing support and follow-up.
• Coordinate with healthcare providers to align training with treatment plans.

Oversee Clinical Education

• Evaluate and oversee Certified Pod Trainers.
• Provide updates and serve as a clinical resource.
• Use data to inform educational strategies.
• Maintain training metrics in data systems.

Sell Through Clinical Expertise

• Promote insulin pump therapy benefits to providers and patients.
• Collaborate with sales teams to meet goals.
• Share patient success stories to demonstrate product impact.
• Conduct field activities aligned with guidelines.

Skills and Competencies

• Excellent communication skills.
• Strong relationship-building and influencing skills.
• Experience in clinical education for providers and patients.
• Team-oriented with problem-solving abilities.
• Proficiency with technology and medical devices.

Education and Experience

Minimum Requirements:

• Associates degree.
• 2+ years related experience.
• Valid driver's license and residence within the assigned area.
• Ability to travel as required.
• Relevant credentials or certifications (e.g., CDCES, RN, RD, PharmD).

Preferred Requirements:

• Bachelor's degree.
• Experience with clinical training or insulin pump management.
• Experience in medical device or pharmaceutical sales.

Join us and make a difference in diabetes care. We offer competitive compensation, benefits, and growth opportunities. This role involves field travel within the territory. #LI-Remote

Insulet Corporation is committed to diversity and equal opportunity employment.