Operations Team Lead

Metro Supply Chain; Columbus (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An innovative and growing company seeks an Operations Team Lead to oversee warehouse operations in a fast-paced environment. This role involves managing tasks such as order picking, shipping, and replenishment while ensuring adherence to safety and efficiency standards. You will lead a dynamic team, providing training and support to enhance productivity and quality. Join a company that prioritizes safety and community involvement, offering comprehensive benefits and opportunities for career advancement. If you're passionate about logistics and team leadership, this role is perfect for you!

Benefits

Comprehensive Medical, Dental, and Vision Coverage

Life and Disability Insurance

Wellness Programs

401k Plan with Company Match

Company Team Wear

Company Sponsored Social Events

Community Volunteering

Qualifications

• 3+ years of warehouse experience with MHE and a focus on safety.
• Ability to train others in warehouse operations and processes.

Responsibilities

• Oversee multiple warehouse tasks including order picking and shipping.
• Train and motivate team members to ensure efficient operations.

Skills

Material Handling Equipment (MHE)

Warehouse Management System (WMS)

Receiving Processes

Order Picking

Shipping Processes

Communication Skills

Attention to Detail

Problem-Solving

Training Skills

Education

Secondary School Diploma

College Diploma in Logistics Management

Tools

RF Scanner

Job description

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This range is provided by Metro Supply Chain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $23.50/hr

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 19 million square feet in 175+ sites across North America and Europe with a team of 9,000+.

Reporting to the Operations Supervisor, the Team Leader is responsible to perform the tasks and responsibilities of various warehouse operations jobs including order picking, replenishment, shipping, receiving and cycle counts. In addition to performing multiple warehouse jobs, the team leader will support the supervisor to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members.

Responsibilities

• Responsible to perform multiple warehouse tasks including receiving, order picking, replenishment, cycle counts and shipping to support on-time completion of daily tasks, ensuring customer service standards are met.
• Communicates and works with team members to ensure proper movement of materials throughout the warehouse.
• Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized and efficient manner.
• Provides peer support for the purpose of on the job training of new hires.
• Influences warehouse team members to follow approved warehouse operating procedures for MHE inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts escalating to operations supervisor when necessary.
• Plays a leadership role in daily shift briefings ensuring team member concerns are addressed.
• Suggests ideas for continuous improvement and assists with implementation of continuous improvement initiatives.
• Functions as the workflow process and RF Scanner technical expert for team members.
• Ensures RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
• Supports teamwork by promoting positive two-way communication.
• Assists operations supervisor with monitoring daily productivity and quality goals.
• Completion of Team Lead Daily Shift Report and reviews with the operations supervisor prior to the end of the shift.
• May be required to work multiple shifts during peak business periods or vacation coverage as required to meet customer service levels.
• Oversee the shift in the supervisor’s absence.
  
  

Experience

• Three (3) years warehouse experience operating material handling equipment (MHE) with a proven track record for safety.
• Previous experience with RF based Warehouse Management System (WMS), preferably Red Prairie.
  
  

Skills

• Knowledge of receiving, order picking, replenishment and shipping work flow processes.
• Knowledge of client specific requirements.
• Strong attention to detail.
• Ability to prioritize work assignments.
• Ability to anticipate problems and solve problems to resolution.
• Excellent verbal and written communication skills to work in a customer focused environment.
• Able to adapt to change and easily adopt new methods and practices required to meet changing business needs.
• Intermediate level knowledge of WMS RF Scanner and ability to train and assist other team members in its use to complete work tasks.
• Ability to train others in various warehouse operations processes.
• Is considered a role model and is respected by team members.
• Ability to anticipate problems as it relates to warehouse standard processes, solve problems to resolution and escalate any non-routine decisions to management.
  
  

EDUCATION

• Completion of secondary school diploma preferred or the equivalent in combination of education and experience.
• Willingness to attend and participate in training and development programs as required.
• College diploma in Logistics Management is an asset.
  
  

CERTIFICATIONS

• Certified MHE operator.
  
  

WHY JOIN US

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Comprehensive Medical, Dental, and Vision coverage for you and your family
• Life and Disability Insurance
• Wellness programs to support your family's well-being
• Company 401k plan with a company match
• Company Team Wear
• Company Sponsored Social Events
• Community Volunteering

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage

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