Clinical Services Administrative Coordinator

Dentonmhmr; Denton (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Dentonmhmr in Denton, TX seeks a Clinical Services Administrative Assistant who will support the Senior Director of Clinical Services and the department in accordance with guidelines. Responsibilities include maintaining documentation systems, disseminating information, and supporting department programs.

The role involves managing the counseling waitlist and referral systems, coordinating the clinical internship program, and completing monthly departmental reports.

Qualifications

• High School diploma or equivalent required.
• Strong organizational, time management, and effective oral and written communication skills required.
• Previous experience in administrative or office support roles, preferably in mental health or social services setting.
• Familiarity with mental health or counseling settings is a plus.

Responsibilities

• Organizes and updates the waitlist for the Mental Health Counseling team.
• Manages the intake and referral processes to ensure referrals are documented, tracked, and routed appropriately
• Follows up with individuals on the counseling waitlist to obtain counseling preferences and coordinates with interdisciplinary team members to ensure access to other supportive services.
• Pulls client demographics and billing information to ensure clients are assigned appropriately within the counseling team to enhance overall efficiency.
• Oversee affiliation agreement renewals and contacting universities directly while coordinating with Contracts to ensure the process is completed.
• Serve as primary point of contact for internship coordination with Center supervisors.
• Review and interview intern applicants for appropriate placement
• Coordinate second interviews with program managers
• Manage other administrative tasks for the internship program such as opening/closing intern application on the website, conducting intern orientations and intern orientations for supervisors each semester, etc.
• Verifies completion of all required documentation prior to the start of program services.
• Conducts client satisfaction surveys either prior to or following discharge from program services.
• Coordinates all aspects of the Center's internship program, including university affiliations, student placements, onboarding, and compliance with program requirements.
• Prepares and submits various reports as requested by the Senior Director of Clinical Services.
• Takes and distributes meeting minutes for Quality Management, Utilization Management, and Executive Leadership meetings within two business days.
• Coordinates and sends out emails regarding the monthly counseling team meeting & potluck
• Uploads and maintains monthly data for the Center’s Food Pantry and Clothing Closet as needed
• Participates in the Center’s Zero Suicide Initiative.

Skills

Organizational skills

Time management

Oral and written communication

Administrative support experience

Mental health familiarity

Education

High School diploma or equivalent

Job description

Dentonmhmr in Denton, TX seeks a Clinical Services Administrative Assistant who will support the Senior Director of Clinical Services and the department in accordance with guidelines. Responsibilities include maintaining documentation systems, disseminating information, and supporting department programs.

The role involves managing the counseling waitlist and referral systems, coordinating the clinical internship program, and completing monthly departmental reports.