Clinical Scheduling Specialist

UNC REX Healthcare; Flat Rock (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Pardee UNC Health Care in North Carolina is seeking a Centralized Scheduler to coordinate and schedule clinical visits across a wide range of resources. You will communicate with patients and clinical staff in a fast-paced environment, input relevant information into the EMR scheduling system, and help ensure appointments align with patient needs.

The role requires an Associate’s degree or equivalent, experience with medical terminology, and a background in customer service.

Qualifications

• Associate’s degree or equivalent education/experience.
• Experience or training in medical terminology.
• Experience in a customer service role.

Responsibilities

• Communicates with patients and clinical staff to coordinate and schedule clinical visits.
• Reviews and interprets incoming clinical orders and inputs information into the EMR scheduling system.
• Interviews patients to obtain and input history, demographics, and insurance details into EMR.
• Schedules patients to appropriate clinical resources according to documented criteria.
• Communicates with patients and care team to coordinate visits and inform patients of times.

Skills

Customer service

Education

Associate’s degree or equivalent

Tools

EPIC EMR

Job description

Pardee UNC Health Care in North Carolina is seeking a Centralized Scheduler to coordinate and schedule clinical visits across a wide range of resources. You will communicate with patients and clinical staff in a fast-paced environment, input relevant information into the EMR scheduling system, and help ensure appointments align with patient needs.

The role requires an Associate’s degree or equivalent, experience with medical terminology, and a background in customer service.