Clinical Scheduling & Operations Specialist

Hospice of the North Coast; Carlsbad (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Matching 401K plan

Paid Sick Time

EAP - Employee Assistance Program

Job summary

Hospice of the North Coast in Carlsbad is seeking a Scheduling & Clinical Operations Coordinator to support the clinical team by ensuring timely nursing visits and coordinating patient scheduling outside the primary RN case manager.

The role requires strong organization, attention to Medicare hospice regulations, and effective communication with clinicians, management, intake, and other departments to ensure patients receive the right care at the right time.

Qualifications

• High school diploma or equivalent required.
• Minimum of two (2) years of healthcare scheduling, hospice, home health, or healthcare administrative experience required.
• Hospice or home health experience preferred.
• Experience coordinating clinician schedules and staffing is preferred.

Responsibilities

• Coordinate and manage patient visit scheduling needs outside the primary RN case manager schedule.
• Review daily and weekend call logs and coordinate follow-up care needs.
• Schedule urgent and PRN nursing visits and assist with staffing adjustments.
• Serve as a central point of communication between clinical staff, management, intake and other departments.

Skills

Healthcare scheduling

Staff coordination

Interdisciplinary communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Hospice of the North Coast in Carlsbad is seeking a Scheduling & Clinical Operations Coordinator to support the clinical team by ensuring timely nursing visits and coordinating patient scheduling outside the primary RN case manager.

The role requires strong organization, attention to Medicare hospice regulations, and effective communication with clinicians, management, intake, and other departments to ensure patients receive the right care at the right time.