Clinical Scheduler & Operations – Home Care (Brooklyn)

Personal Touch Home Care; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Life insurance

Professional growth opportunities

Employee assistance program

Perks program

Job summary

Personal Touch Home Care in Brooklyn, NY is seeking a dedicated Scheduler and Clinical Support Specialist to coordinate clinician visits and maintain patient records. The role requires strong knowledge of NYC boroughs and travel patterns, plus proficiency with EMR and office software.

You will support the nursing department during audits, manage spreadsheets for active patients, and ensure timely service delivery in a fast-paced home-care setting. Training provided.

Qualifications

• Experience coordinating clinician visits and scheduling in a home care setting.
• Strong knowledge of NYC boroughs, neighborhoods, and travel patterns.
• Proficiency in Excel, Word, PDF editing and EMR systems.
• Excellent communication and time-management skills.
• High accuracy in data entry and reporting.

Responsibilities

• Coordinate schedules for clinician visits across SOC, supervisory and follow-up.
• Staff new referrals and maintain spreadsheets for active patients and service areas.
• Cluster visits by geography using NYC boroughs and travel patterns.
• Communicate with field staff to ensure timely service delivery.
• Provide administrative support to the clinical department and assist audits.
• Monitor emails and task lists; respond to inquiries promptly.
• Deliver excellent customer service to patients, families, and clinicians.
• Undertake other duties to support clinical operations.

Skills

Knowledge of NYC boroughs

Spreadsheets

Data entry

Strong communication

Attention to detail

Multi-tasking

Customer service

Tools

Excel

Word

PDF editing

EMR

Job description

Personal Touch Home Care in Brooklyn, NY is seeking a dedicated Scheduler and Clinical Support Specialist to coordinate clinician visits and maintain patient records. The role requires strong knowledge of NYC boroughs and travel patterns, plus proficiency with EMR and office software.

You will support the nursing department during audits, manage spreadsheets for active patients, and ensure timely service delivery in a fast-paced home-care setting. Training provided.