NYC Home Care Scheduler & Clinical Support

Personal Touch Home Care; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401k plan

Life insurance

Professional growth

Employee assistance program

Job summary

Personal Touch Home Care in Brooklyn, NY is seeking a highly organized Clinical Scheduler and Support Specialist to coordinate field clinician visits, manage patient records in EMR, and assist with audit preparation.

The role requires attention to detail, the ability to work in a fast-paced environment with multiple priorities, strong NYC geographic knowledge, and proficiency in Excel/EMR. This is a full-time, in-person position with competitive pay.

Qualifications

• Experience in home care (CHHA/LHCSA) preferred.
• Detail-oriented and proactive.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong knowledge of NYC geography.

Responsibilities

• Coordinate and track clinician visits (SOC, supervisory, preceptorship, follow-up).
• Staff new referrals and maintain active patient service-area spreadsheets.
• Cluster visits geographically using NYC boroughs and travel patterns.
• Communicate with clinicians and managers to ensure timely service.
• Support the clinical department with audits, charting, and deadlines.
• Monitor email queues and respond to inquiries.
• Provide excellent customer service to patients, families, and clinicians.
• Perform other duties to support clinical operations.

Skills

NYC boroughs knowledge

Excel proficiency

EMR proficiency

Data entry accuracy

Strong communication

Typing speed

Multitasking

Tools

EMR system

Excel

PDF editing

Job description

Personal Touch Home Care in Brooklyn, NY is seeking a highly organized Clinical Scheduler and Support Specialist to coordinate field clinician visits, manage patient records in EMR, and assist with audit preparation.

The role requires attention to detail, the ability to work in a fast-paced environment with multiple priorities, strong NYC geographic knowledge, and proficiency in Excel/EMR. This is a full-time, in-person position with competitive pay.