Clinical Scheduler & Care Coordination Specialist

CommonSpirit Health; Omaha (NE); On-site; USD 40,000 - 56,000; Full time

Job summary

CHI Health Clinic is seeking a Scheduler to coordinate patient appointments and provider schedules across departments. You will manage EMR scheduling, verify insurance, and ensure accurate documentation while delivering friendly, patient-focused service.

In this role you will arrange procedures and surgeries, coordinate with multiple providers and departments, and handle timing based on room, staff, and anesthesia availability to support smooth care delivery.

Qualifications

• Minimum two years’ customer service experience in a high-multitasking environment (e.g., call center, physician's office, or service industry).
• Strong communication and attention to detail are essential.
• Healthcare terminology knowledge is a plus.

Responsibilities

• Schedule patient appointments and coordinate multiple provider schedules for procedures and tests.
• Gather patient demographics and provider information to determine appropriate times and locations.
• Coordinate and schedule procedures and surgeries according to availability and physician direction.
• Conduct precertification to ensure insurance approval for appointments and care.
• Ensure preoperative tests are scheduled and completed, coordinating with outside vendors if necessary.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Associates degree

Job description

CHI Health Clinic is seeking a Scheduler to coordinate patient appointments and provider schedules across departments. You will manage EMR scheduling, verify insurance, and ensure accurate documentation while delivering friendly, patient-focused service.

In this role you will arrange procedures and surgeries, coordinate with multiple providers and departments, and handle timing based on room, staff, and anesthesia availability to support smooth care delivery.