Clinical Reference Site Manager

Siemens Healthineers; Charlotte (NC); Remote; USD 85,000 - 120,000; Full time

Job summary

Siemens Healthineers is seeking a Clinical Reference Site Manager to oversee a network of National Reference Sites demonstrating advanced angiography technology. This role involves strategic relationship management, collaboration with sales and marketing teams, and a strong emphasis on clinical education and compliance. The ideal candidate will have significant experience in interventional radiology and a passion for enhancing customer experience.

Qualifications

• Minimum 5 years of experience in a hybrid OR, interventional radiology/neuro lab, or cardiac cath lab.
• Proven ability to deliver clinical education and build strong partnerships.
• Knowledge of regulatory and compliance standards in a healthcare setting.

Responsibilities

• Identify, onboard, and manage a network of National Reference Sites.
• Collaborate with Sales, Marketing, and Clinical teams for reference site visits.
• Lead the onboarding process for new reference sites.

Skills

Clinical expertise

Technical expertise in angiography

Communication skills

Organizational skills

Education

Graduate from an accredited Radiologic Technology Program

BS/BA in a relevant discipline

Job description

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Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

The Clinical Reference Site Manager is responsible for identifying, onboarding, and managing a strategic network of National Reference Sites that demonstrate Siemens Healthineers’ advanced angiography technology, clinical excellence, and customer satisfaction. This position plays a vital role in enabling sales, strengthening peer-to-peer engagement, and showcasing clinical differentiation through real-world demonstrations.

In addition to managing National Reference Sites, the CRSM will play a key role in facilitating visits to the Charlotte-based Customer Experience Center and supporting animal lab education sessions. This role requires advanced system/ technical knowledge and in-depth expertise in 2D/3D advanced angiography features.

Location: Remote / Charlotte, NC

Required Travel: Up to 80%, 50% in Charlotte, NC Customer Experience Center

Key Responsibilities

• Reference Site Strategy & Relationship Management
• Develop and execute a national strategy to identify, onboard, and maintain high-performing reference sites.
• Serve as the primary liaison between reference sites and internal teams, ensuring alignment and mutual benefit.
• Build and maintain strong relationships with key stakeholders such as clinical champions, site administrators, and technologists.
• Establish a regular cadence of onsite visits to maintain engagement and ensure consistent experiences.
• Sales & Marketing Enablement
• Collaborate with Sales, Marketing, Clinical, and Education teams to coordinate reference site visits (onsite, virtual, hybrid).
• Promote National Reference Sites internally to the sales organization.
• Support peer-to-peer engagement by helping build a Reference Call Program in partnership with KOL Managers.
• Gather and share clinical success stories and testimonials for use in marketing content.
• Assist in executing Angio BL initiatives to enhance and sustain the reference network.
• Onboarding, Compliance & Operations
• Lead the onboarding process for new reference sites, including training on expectations, brand standards, and confidentiality.
• Ensure compliance with all regulatory, legal, and data privacy requirements.
• Manage administrative tasks such as tracking visit logs, collecting customer feedback, and maintaining accurate site profiles.
• Oversee payment/credit processing for completed reference site engagements.
• Clinical Engagement & Education
• Provide procedural case coverage during animal lab education sessions, supporting physicians with technology use.
• Reinforce the unique advantages and clinical differentiators of Siemens Healthineers angiography solutions.
• Collaborate with and support the IRCAD management team (internal and external).
• Facilitate with on-demand support for National Reference Sites and demos, as needed.
  
  

Qualifications

• Strong clinical and technical expertise in the Siemens Angiography portfolio.
• Minimum 5 years of experience in a hybrid OR, interventional radiology/neuro lab, or cardiac cath lab.
• Graduate from an accredited Radiologic Technology Program.
• BS/BA in a relevant discipline or equivalent experience.
• Proven ability to deliver clinical education and build strong internal and external partnerships.
• Highly organized with excellent communication and presentation skills.
• Self-starter with the ability to work independently and manage multiple priorities.
• Passion for delivering an exceptional customer experience while supporting business goals.
• Knowledge of regulatory and compliance standards in a healthcare setting.
  
  

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.

Siemens Healthineers offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

Pay Transparency Non-Discrimination Provision: Siemens Healthineers follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.

Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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