Clinical Receptionist

ADP; Hudson (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Job summary

IBI Clinic is hiring a Clinical Receptionist to join our Hudson, FL team. This full-time role focuses on providing exceptional patient care at the front desk, managing telehealth appointments, scheduling, and patient inquiries.

The ideal candidate will be bilingual (English/Spanish preferred), possess strong communication skills, and thrive in a fast-paced ambulatory setting. EMR proficiency and social media/content involvement are valued to support patient engagement.

Qualifications

• Passionate about patient care and delivering a seamless healthcare experience.
• Experience with electronic medical records and patient scheduling systems.
• Strong communication with physicians, staff, and patients.
• Bilingual English/Spanish is a plus and preferred.

Responsibilities

• Provide exceptional patient care through effective communication in English and Spanish.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services.
• Maintain accurate patient records and perform medical administrative tasks.
• Collaborate with medical staff for a seamless patient experience.
• Participate in social media and marketing content efforts.

Skills

Sales and closing

Social media skills

Patient communication

Bilingual (English/Spanish)

EMR proficiency

Administrative excellence

Attention to detail

Technical troubleshooting

Tools

EMR software

Telemedicine platforms

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Receptionist

Full Time Hudson, FL, US

5 days ago Requisition ID: 1139

Join Our Team as a Clinical Receptionist at IBI Clinic!

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!

IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Front Desk Receptionist to join our world-class team.

What We’re Looking For:

• STRONG SALES, CONVERSION, and CLOSING SKILLS
• Social Media Savvy- Able to capture, create, and be part of social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Content, etc.

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurance, 401k, PTO, and more!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.