Clinical Receptionist

IBI Clinic; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supportive Team

Professional Growth

Southeast Growth

Premium Benefits

Job summary

IBI Clinic is seeking a bilingual Clinical Receptionist to join our Ambulatory Surgery Center team. You will manage patient intake, scheduling, billing, and follow-ups while promoting services and ensuring a positive patient journey.

The role emphasizes strong sales skills, EMR proficiency, and excellent communication with physicians and patients in a fast-paced healthcare environment. Fluency in Spanish is a plus.

Qualifications

• Strong sales, conversion and closing skills required.
• Bilingual preferred; fluency in English and Spanish is a plus.
• Excellent communication with physicians, staff and patients.
• EMR proficiency and telemedicine system familiarity.
• Detail-oriented administration of patient intake, scheduling and billing.

Responsibilities

• Provide exceptional patient care through effective bilingual communication.
• Manage telehealth appointments and clinic systems.
• Assist patients with inquiries, scheduling and follow-ups; upsell services.
• Maintain accurate patient records and medical admin tasks.
• Collaborate with medical staff for seamless patient experience.
• Participate in social media and marketing content.

Skills

Strong sales

Conversion skills

Closing skills

Social Media Savvy

Bilingual (English/Spanish) preferred

Excellent communication

EMR proficiency

Technical aptitude for telemedicine

Administrative excellence

Attention to detail

Job description

Join Our Team as a Clinical Receptionist at IBI Clinic!

Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We want to learn about you!

IBI Clinic Institute is the fastest-growing and most innovative Ambulatory Surgery Center, looking for an experienced Bilingual Front Desk Receptionist to join our world-class team.

What We’re Looking For:

• STRONG SALES, CONVERSION, and CLOSING SKILLS
• Social Media Savvy - Able to capture, create, and be part of social media content to drive traffic and get patients through our door
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Collaborate with medical staff to ensure a seamless patient experience
• Passionately participate in Social Media and Marketing Content, etc.

Why Join IBI Clinic?

At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.

What We Offer:

• A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
• Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
• Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
• Premium Benefits - Medical, Life, Dental, Vision Insurance, 401k, PTO, and more!

Ready to Make a Difference?

Apply today and become a key player in delivering exceptional healthcare experiences at IBI Clinic!

We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.

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