Clinical QA & Client Liaison Specialist

Dane Street, LLC; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Voluntary life insurance options

401k plan with company match

Paid time off policy

Apple equipment and media stipend for remote work

Job summary

Dane Street, LLC is seeking a QA Specialist to play a vital role in ensuring the quality and timely delivery of physician reports. This position requires excellent communication skills to work with clients and physicians, alongside business experience in a healthcare or insurance setting.

The role includes responsibility for evaluating report quality, coordinating with healthcare professionals, and continuously improving processes to enhance client satisfaction. This is an excellent opportunity to join a supportive team focused on quality.

Qualifications

• Business experience in a healthcare and/or insurance setting is preferred.
• Present exceptional communication skills with a clear understanding of company business lines.
• Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.

Responsibilities

• Communicates with customers to ensure timely completion of reports.
• Evaluates the physician's report quality for client standards.
• Coordinates with physicians to ensure report accuracy and client satisfaction.
• Participates in process improvements and oversees team members as needed.

Skills

Exceptional communication skills

Critical thinking

Time management

Computer literacy

Typing skills

Education

Associate's Degree or Bachelor’s Degree

Job description

Dane Street, LLC is seeking a QA Specialist to play a vital role in ensuring the quality and timely delivery of physician reports. This position requires excellent communication skills to work with clients and physicians, alongside business experience in a healthcare or insurance setting.

The role includes responsibility for evaluating report quality, coordinating with healthcare professionals, and continuously improving processes to enhance client satisfaction. This is an excellent opportunity to join a supportive team focused on quality.