Clinical Program Leader, Patient Access & Hub Services

VALERIS; Raleigh (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision plans

HSA/FSA options

401(k) with match

Paid time off & holidays

Job summary

Valeris is a fully integrated life sciences commercialization partner. The Clinical Program Manager will serve as the primary client contact for pharmaceutical programs within Valeris' HUB Services, supervising program staff and ensuring contractual execution.

Based in the Raleigh area, you will interact with internal and external stakeholders, help define work plans, and monitor program metrics. You will oversee day-to-day operations, report progress to clients, and participate in staff

Qualifications

• BSN degree and active nursing license required.
• 4–6 years in reimbursement, pharmaceutical marketing, or patient services.
• Experience leading a team of case managers or patient service staff.
• Experience reporting HUB metrics and trends to clients.

Responsibilities

• Mobilize stakeholders for program design and improvements.
• Manage program scope, budgets, and SOP adherence.
• Oversee client relationships and trust-building.
• Supervise day-to-day program operations and staff.
• Prepare client reports and program metrics; present insights.
• Assist with interviewing, training, and performance feedback.
• Travel occasionally for meetings and conferences.
• Ensure adherence to confidentiality and SOPs.

Skills

Leadership

Team Management

Client Relationship Management

Verbal & Written Communication

Analytical Skills

Education

BSN Degree

Active Nursing License

Tools

CRM software platforms

Microsoft Office

Job description

Valeris is a fully integrated life sciences commercialization partner. The Clinical Program Manager will serve as the primary client contact for pharmaceutical programs within Valeris' HUB Services, supervising program staff and ensuring contractual execution.

Based in the Raleigh area, you will interact with internal and external stakeholders, help define work plans, and monitor program metrics. You will oversee day-to-day operations, report progress to clients, and participate in staff