Clinical Procedure Scheduler & Patient Care

Clearway Pain Solutions; Pensacola, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Clearway Pain Solutions is seeking a Procedure Scheduler to coordinate office and ASC procedures per provider orders. You will manage patient communications, EMR notes, and insurance documentation while delivering exceptional service to patients and families.

The role requires strong organizational skills, multi-tasking ability, and adherence to HIPAA. Based in Pensacola, FL, some travel may be required to support multiple locations. Training provided and a teamwork-focused environment offered.

Qualifications

• High School diploma or equivalent.
• Proficient in Internet and MS Office software (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills; strong customer service.
• Ability to establish and maintain effective working relationships with doctors, staff and the public.
• Ability to work independently and as part of a team; follow instructions.
• Flexible schedule; respond with patience during stressful health-related situations.
• Detail-oriented with strong organizational skills.

Responsibilities

• Schedule office and ASC procedures per provider orders.
• Enter notes and special instructions in the EMR for scheduling.
• Provide patients with test information, arrival times, and guidance.
• Handle scheduling changes/cancellations via written and oral inquiries.
• Respond to phone inquiries and portal messages; route to correct personnel.
• Copy, barcode, and scan medical records as needed.
• Maintain waiting area cleanliness and patient confidentiality (HIPAA).
• Ensure all referrals, IDs, and insurance cards are up to date at visit.
• Participate in required trainings and complete in-services.

Skills

Customer service

Written & verbal communication

Organizational skills

Attention to detail

Multi-tasking

Education

High School Diploma

Associate’s Degree

Tools

EMR

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Clearway Pain Solutions is seeking a Procedure Scheduler to coordinate office and ASC procedures per provider orders. You will manage patient communications, EMR notes, and insurance documentation while delivering exceptional service to patients and families.

The role requires strong organizational skills, multi-tasking ability, and adherence to HIPAA. Based in Pensacola, FL, some travel may be required to support multiple locations. Training provided and a teamwork-focused environment offered.