Precision Procedure Scheduler for Healthcare

Gastro Care Partners; Colorado Springs (CO); On-site; USD 51,577,000 - 60,174,000; Full time

Benefits offered by this job

Full benefits package

No nights or weekends

Paid holidays

Job summary

Gastro Care Partners in Colorado Springs, CO is seeking a Procedure Scheduler to own the scheduling of patient procedures and surgeries, coordinating with physicians, care centers, and patients. The role emphasizes accuracy, proactive communication, and patient education to ensure smooth procedures and informed patients.

The ideal candidate will have healthcare scheduling experience, strong Excel or scheduling-system skills, and excellent organizational abilities.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a healthcare setting.
• 1+ year of experience scheduling surgeries and/or procedures preferred.
• Knowledge of medical terminology.
• Familiarity with ICD-9 and CPT coding preferred.
• Proficiency with Microsoft Excel and/or healthcare scheduling systems.
• Strong communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to manage multiple requests and priorities in a fast-paced environment.
• Strong problem-solving skills and the confidence to know when to resolve an issue independently and when to elevate.

Responsibilities

• Own the scheduling process for patient procedures and surgeries based on physician orders.
• Communicate procedure details, preparation instructions, and financial responsibilities to patients and/or their families in a clear, timely, and compassionate way.
• Partner with physicians and providers regarding scheduling needs, procedure requirements, and patient education materials.
• Send and coordinate physician orders with endoscopy centers, surgery centers, hospitals, and other appropriate facilities.
• Schedule procedures and surgeries within established physician block times and facility requirements.
• Keep schedules accurate and on track while communicating proactively with support teams about delays, cancellations, or other issues.
• Monitor physician scheduling requests throughout the day and make sure time-sensitive needs are addressed.
• Troubleshoot scheduling challenges, research solutions, and elevate issues appropriately when additional guidance is needed.
• Recommend solutions when scheduling issues arise rather than simply passing the problem along.
• Protect patient privacy and maintain compliance with HIPAA and organizational policies.
• Assist with additional operational needs and projects as assigned.

Skills

Communication

Customer service

Organization

Attention to detail

Multitasking

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Excel

Scheduling software

Job description

Gastro Care Partners in Colorado Springs, CO is seeking a Procedure Scheduler to own the scheduling of patient procedures and surgeries, coordinating with physicians, care centers, and patients. The role emphasizes accuracy, proactive communication, and patient education to ensure smooth procedures and informed patients.

The ideal candidate will have healthcare scheduling experience, strong Excel or scheduling-system skills, and excellent organizational abilities.