Clinical Optimization Process Lead

Medical University of South Carolina; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Medical University of South Carolina seeks a Clinical Optimization Process Owner to collaborate with Information Solutions leaders to develop and improve complex clinical processes that optimize systems and deliver measurable value to the Enterprise. This role defines CSFs and KPIs, reports performance to IS senior leaders, and leads SOP updates, road maps, risk management, and quality assurance.

A bachelor’s degree in a clinical field or IT-related area and 7+ years in clinical health

Qualifications

• Bachelor's degree in a clinically focused specialty or IT-related field or equivalent experience
• 7+ years working with clinical health information systems
• Strong interpersonal and leadership skills, client relations and relationship building
• Experience with process improvement and agile methodology is highly desired
• ITIL Foundations certification or higher within six months of hire

Responsibilities

• Develop, manage, and improve complex, integrated clinical processes to optimize systems
• Lead optimization governance with operational leaders and report KPIs to IS Senior Leaders
• Define CSFs and KPIs for owned processes and ensure performance metrics are captured
• Collaborate with ITSM platform owner to improve efficiency through tools
• Plan optimization activities including roadmaps, QA and risk management

Skills

Leadership

Interpersonal skills

Analytical

Communication

Project management

Education

Bachelor's degree (clinical IT related)

7+ years clinical health IT experience

Job description

The Medical University of South Carolina seeks a Clinical Optimization Process Owner to collaborate with Information Solutions leaders to develop and improve complex clinical processes that optimize systems and deliver measurable value to the Enterprise. This role defines CSFs and KPIs, reports performance to IS senior leaders, and leads SOP updates, road maps, risk management, and quality assurance.

A bachelor’s degree in a clinical field or IT-related area and 7+ years in clinical health