Clinical Ops Specialist - Reference Lab

Tempus AI; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Job summary

Tempus AI is seeking a Clinical Operations Coordinator to collaborate with our lab, operations and customer success teams, as well as external reference labs. You will own workflows, perform quality control, and drive improvements to scale our operations.

You will work in a fast-paced environment with strong emphasis on accuracy, documentation, and cross-functional communication. The role offers competitive salary and benefits aligned with market standards in healthcare analytics.

Qualifications

• 1-3 years working experience.
• 4 year college degree in Biological Sciences, Healthcare Administration, or a related field.
• Highly organized with superb attention to detail and the ability to prioritize and complete tasks with accuracy.
• Persistent and resilient in a fast-paced, iterative environment.
• Strong critical thinking, interpersonal, and problem-solving skills.
• Impeccable written and verbal communication skills.
• Show initiative and ability to work both independently and in a high-level team.

Responsibilities

• Autonomously own assigned workflows for order triage and order fulfillment.
• Perform critical quality control functions in the order creation and reporting workflows.
• Work with team leadership to implement workflow improvements across systems to support growth.
• Autonomously own ad hoc processes and projects to ensure operational excellence.
• Support ongoing and future projects within the team.

Skills

Attention to detail

Organized

Critical thinking

Communication skills

Problem solving

Teamwork and independence

Education

Bachelor's degree

Job description

Tempus AI is seeking a Clinical Operations Coordinator to collaborate with our lab, operations and customer success teams, as well as external reference labs. You will own workflows, perform quality control, and drive improvements to scale our operations.

You will work in a fast-paced environment with strong emphasis on accuracy, documentation, and cross-functional communication. The role offers competitive salary and benefits aligned with market standards in healthcare analytics.