Clinical Operations Strategy & Transformation Manager

PwC; San Francisco (CA); On-site; USD 99,000 - 232,000; Full time

Job summary

PwC seeks a Manager-level Provider Clinical Operations Consultant to lead client service workstreams in provider clinical operations. You will guide teams, manage workstreams, and apply analytics to support clinical modernization, workflow redesign, and operating model improvements across engagements.

Role requires a Bachelor's degree and 6+ years of experience, with opportunity to influence change across multiple priorities and leverage AI tools to enhance delivery.

Qualifications

• Bachelor's degree or higher required.
• At least 6 years of professional experience.

Responsibilities

• Leading provider clinical operations workstreams across client engagements in the health services sector.
• Managing project plans, timelines, and resource allocation for clinical modernization initiatives.
• Guiding teams in assessing current-state operations and identifying process improvement opportunities.
• Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements.
• Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions.
• Coordinating change management activities and supporting adoption of new processes, tools, and practices.
• Building client relationships and facilitating discussions with clinical and operational stakeholders.
• Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams.
• Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes.

Job description

PwC seeks a Manager-level Provider Clinical Operations Consultant to lead client service workstreams in provider clinical operations. You will guide teams, manage workstreams, and apply analytics to support clinical modernization, workflow redesign, and operating model improvements across engagements.

Role requires a Bachelor's degree and 6+ years of experience, with opportunity to influence change across multiple priorities and leverage AI tools to enhance delivery.