Clinical Operations Training & Onboarding Leader

Prism Health North Texas; Dallas (TX); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Prism Health North Texas seeks a Clinical Operations Learning and Development Manager to lead onboarding, training, and professional growth for clinical staff. You will partner with HR leadership to ensure EMR proficiency and regulatory compliance, while promoting patient-centered care and organizational standards.

The role emphasizes developing curricula, mentoring new hires through 90 days, and coordinating across departments to align workflows with policy. Travel between sites may be required.

Formación

• Excellent verbal and written communication skills for training and mentoring staff.
• Expert-level skills in electronic medical record-keeping systems and clinical workflows.
• Experience in healthcare staff development and training programs.

Responsabilidades

• Serve as the primary instructor for Athena One and train staff on EMR usage.
• Oversee onboarding for clinical staff, contractors, and interns with comprehensive orientation.
• Design curricula for EMR, leadership, clinical, and customer service training programs.
• Mentor new employees through their first 90 days to ensure smooth integration.
• Collaborate with department leaders to tailor training plans for different roles.
• Coordinate with triage team and clinic managers to standardize patient communications.
• Monitor training effectiveness and recommend program improvements.
• Ensure onboarding materials comply with FQHC, regulatory, and accreditation standards.

Conocimientos

Verbal communication

Written communication

EMR expertise

Staff training

Project management

Educación

Bachelor's degree

Herramientas

AthenaOne

EMR systems

Descripción del empleo

Prism Health North Texas seeks a Clinical Operations Learning and Development Manager to lead onboarding, training, and professional growth for clinical staff. You will partner with HR leadership to ensure EMR proficiency and regulatory compliance, while promoting patient-centered care and organizational standards.

The role emphasizes developing curricula, mentoring new hires through 90 days, and coordinating across departments to align workflows with policy. Travel between sites may be required.