Clinical Operations Manager

Newport Academy; Monticello Township (MN); On-site; USD 92,000 - 124,000; Full time

Benefits offered by this job

CPI Training

Leadership development

Professional development

Job summary

Newport Academy is seeking a Clinical Operations Manager to oversee treatment services, staff scheduling, and program development within our Montana? facility.

You will partner with clinical and operations teams to ensure a safe, healing environment that supports staff and patients alike. The role requires advanced degrees or active doctoral study, state licensure eligibility, and a track record of supervising clinical teams.

Qualifications

• Master's degree in counseling, psychology, social work, or related field (or doctoral enrollment)
• Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state of practice
• Licensed or eligible for license transfer in Marriage & Family Therapy, Counseling, Social Work, or Clinical Psychology
• Minimum two years of clinical supervisory/management experience; adolescent/family focus preferred
• Two+ years in supervisory/management roles

Responsibilities

• Hiring, training, and scheduling clinical and direct care staff
• Developing and implementing a clinical program schedule for structured therapy
• Supporting client and family experience with clear communication
• Ensuring compliance with regulatory, licensing, and safety requirements
• Leading monthly all-staff and supervision meetings
• Becoming CPI Trainer within 30 days and leading CPI trainings across teams

Skills

Leadership

Staff development

Communication

Cultural sensitivity

Education

Master's degree in counseling/psychology/social work or related field

Doctoral enrollment (acct/approved grad school)

Licensed or eligible for licensure in state (MFT, Counseling, Social Work, or Psychology)

Job description

What You'll Do

The Clinical Operations Manager works in collaboration with the Operations Manager and other team members to oversee treatment services for their assigned program, ensuring delivery of the highest-quality patient care. As a central partner to both the clinical and operations teams, the Clinical Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Key responsibilities include:

• Hiring, training, and scheduling clinical and direct care staff
• Developing and implementing a clinical program schedule that provides a structured therapeutic experience for patients
• Supporting the client and family experience and successful patient outcomes through consistent communication and attention to family needs
• Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements
• Leading monthly all-staff meetings and facilitating treatment team and clinical supervision meetings
• Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you'll lead and reinforce CPI and deescalation training across assigned teams

What Makes You a Great Fit

• Master's degree in counseling, psychology, social work, or related field, or enrollment in doctorate program from an accredited or state-approved graduate school (required)
• Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state in which services are provided (required)
• Licensed or ability to transfer license in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychologist in the state in which services are provided (preferred)
• Minimum two years of relevant clinical experience with adolescents, young adults, and families with mental health, substance use, or co-occurring diagnoses, including one year in a residential treatment setting (preferred)
• At least two years of experience in a supervisory or management role (preferred)
• Compassionate and clear leadership style-you can bring out the best in people and support their development, while also addressing problems quickly and effectively
• A clinical style that aligns with Newport Healthcare's multidisciplinary, whole-person approach, prioritizing cultural sensitivity and a patient-first mindset

Compensation Range: $92,000 - $124,000