Clinical Operations Lead - Training & Compliance

Community Clinic; Springdale (AR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

5% retirement contribution

Competitive pay

Paid holidays

Annual bonus opportunities

Job summary

Community Clinic is seeking a Clinical Operations Lead to train and coach clinical and administrative staff across clinic sites, monitor workflows for compliance and efficiency, and partner with Practice Managers to troubleshoot operational challenges. This role reports to the Sr.

Manager of Clinical Operations and tracks operational metrics to ensure adherence to regulatory standards. The position emphasizes on-site leadership, staff development, and cross-site collaboration to maintain high

Qualifications

• Experience with clinical operations in healthcare settings is required.

Responsibilities

• Conduct on-site training and competency validation for clinical staff.
• Observe and evaluate clinic operations to identify opportunities for improvement.
• Coach and provide feedback to staff to improve performance and compliance.
• Assist in implementation of initiatives and process improvement.
• Collect and report on operational metrics to leadership.
• Collaborate with Practice Managers to troubleshoot process challenges.
• Manage supply inventory and coordinate supply ordering at clinics.
• Communicate updates and changes to clinic staff.
• Escalate compliance issues to leadership as appropriate.
• Adhere to HIPAA/HITECH, OSHA, NCQA PCMH and other guidelines.
• Travel regularly to all clinic locations.
• Take ownership of additional responsibilities to improve care and efficiency.

Skills

Clinical workflows

Coaching & training

Verbal & written comms

Interpersonal skills

Computer literacy

Attention to detail

Independent execution

Education

RN/MA/LPN licensure

High School diploma

Tools

Microsoft Office

Job description

Community Clinic is seeking a Clinical Operations Lead to train and coach clinical and administrative staff across clinic sites, monitor workflows for compliance and efficiency, and partner with Practice Managers to troubleshoot operational challenges. This role reports to the Sr.

Manager of Clinical Operations and tracks operational metrics to ensure adherence to regulatory standards. The position emphasizes on-site leadership, staff development, and cross-site collaboration to maintain high