Clinical Operations Lead - Multi-Site Care Excellence

Axia Logo Horizontal; New Jersey; Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

Generous PTO

Multiple medical insurance plans

Descripción de la vacante

Axia Women’s Health is seeking a Clinical Operations Coordinator to support the Director of Clinical Operations, driving clinical excellence, operational consistency, and cross-functional execution.

The role partners with clinical directors, providers, and compliance teams to ensure workflows, policies, and initiatives are organized, communicated, and implemented across multiple care centers.

Formación

• Bachelors degree in Healthcare Administration, Health Sciences, Nursing, Public Health, Business Administration, or related field.
• Minimum 3 years of experience in healthcare operations, clinical administration, healthcare project coordination, quality improvement, or related healthcare support.
• Prior clinical patient care or clinical support experience required.
• Strong organizational, project coordination, and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.
• Experience preparing reports, presentations, and meeting materials.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Knowledge of healthcare operations, quality improvement, and compliance requirements.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Preferred: 5+ years in healthcare operations or clinical administration.
• Preferred: experience supporting physician practices, ambulatory care, multi-site organizations, or value-based care programs.
• Preferred: familiarity with HIPAA, OSHA, CLIA requirements.
• Preferred: experience with EHR systems and healthcare reporting tools.
• Preferred: project management certifications (CAPM, PMP, Lean, Six Sigma).
• Knowledge of value-based care programs, quality metrics, and performance improvement methodologies.

Responsabilidades

• Coordinate clinical operations initiatives and priorities.
• Support implementation and maintenance of clinical workflows, policies, and standardized procedures.
• Track action items, project timelines, and deliverables.
• Coordinate follow-up activities from meetings, committees, and operational reviews.
• Serve as a liaison between clinical, operational, and administrative teams.
• Maintain clinical policies, procedures, workflows, and related documentation.
• Assist with policy development, formatting, review, approval, and distribution.
• Ensure documents remain current, version-controlled, and compliant with regulatory requirements.
• Coordinate routine policy reviews and updates.
• Support maintenance of patient education materials and clinical resources.
• Assist with collection, organization, and reporting of quality and operational data.
• Support quality improvement initiatives through tracking of action plans, milestones, and outcomes.
• Prepare reports, presentations, dashboards, and committee materials.
• Coordinate Clinical Quality Assurance Committee activities and follow-up actions.
• Partner with Data & Analytics teams to monitor performance metrics.
• Support communication plans related to new workflows, policies, and operational changes.
• Develop and distribute clinical operations updates and communications.
• Coordinate training schedules and stakeholder notifications.
• Track implementation activities and gather feedback from care center teams.
• Support implementation of value-based care initiatives and workflows.
• Track quality and performance metrics and coordinate follow-up actions.
• Support reporting, communication, training, and performance improvement efforts related to value-based care programs.
• Maintain compliance-related documentation and records.
• Support audits, inspections, and compliance reviews.
• Coordinate documentation related to HIPAA, OSHA, CLIA, and other regulatory requirements.
• Monitor review schedules and corrective action plans.
• Partner with Compliance and Operations teams to maintain and communicate documentation updates.
• Coordinate meetings, committee sessions, and leadership workgroups.
• Prepare agendas, meeting materials, minutes, and action-item logs.
• Track project milestones, risks, dependencies, and implementation progress.
• Support special projects and operational initiatives as assigned.

Conocimientos

Organizational

Project coordination

Time management

Written and verbal communication

Microsoft Office (Excel, PowerPoint,

Word

Teams

Policy development

Confidentiality

Ability to manage multiple priorities

Healthcare operations knowledge

Quality improvement

Educación

Bachelor's degree in Healthcare Administration/Health Sciences/Nursing/Public Health/Business Administration or related field

Herramientas

EHR systems

Healthcare reporting tools

Descripción del empleo

Axia Women’s Health is seeking a Clinical Operations Coordinator to support the Director of Clinical Operations, driving clinical excellence, operational consistency, and cross-functional execution.

The role partners with clinical directors, providers, and compliance teams to ensure workflows, policies, and initiatives are organized, communicated, and implemented across multiple care centers.