Clinical Operations Lead - Mental Health Programs

Newport Healthcare; Fairfield (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Newport Healthcare is seeking a Clinical Operations Manager to oversee delivery of high‑quality primary mental health care through an interdisciplinary team. You will supervise clinical operations, develop a robust clinical program, and ensure 24/7 client coverage while supporting staff and family engagement.

The role emphasizes collaboration with directors to drive training, clinical initiatives, and admissions/discharges.

Qualifications

• Master's degree and licensure in a relevant clinical field.
• Minimum two years of clinical experience with adolescents, young adults and families.
• Residential setting experience preferred.

Responsibilities

• Clinical and operational oversight of the facility, ensuring compliance with standards.
• Develop and implement a clinical program schedule ensuring minimum 20 hours weekly.
• Recruit, hire, train, and mentor clinical and program staff.
• Manage hourly timecards, PTO and performance evaluations.
• Develop staffing schedules to support 24/7 client supervision ratios.
• Participate in admissions and intake as needed; provide caseload support.
• Lead weekly treatment team meetings and supervision sessions.
• Collaborate with directors to identify training needs and initiatives.
• Engage clients and families with consistent communication and crisis support.
• Counsel and support staff on program and client issues; foster teamwork.
• Ensure legal, safety and regulatory compliance; support QA/QI initiatives.
• Perform other duties to support the organization’s mission.

Skills

Clinical supervision

Staff management

Program development

Team collaboration

Quality assurance

Education

Master's degree in a licensed clinical field

Licensed clinician (LMFT/LPC/LMHC/LICSW) or Doctorate‑level Psychologist

Job description

Newport Healthcare is seeking a Clinical Operations Manager to oversee delivery of high‑quality primary mental health care through an interdisciplinary team. You will supervise clinical operations, develop a robust clinical program, and ensure 24/7 client coverage while supporting staff and family engagement.

The role emphasizes collaboration with directors to drive training, clinical initiatives, and admissions/discharges.