Lead Medical Assistant & Office Leader (Citrus/Marion)

PedIM Healthcare; Beverly Hills (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare company in Beverly Hills is seeking a Lead Medical Assistant to manage office activities and operations. The ideal candidate will ensure outstanding customer service and work collaboratively with clinical staff. Responsibilities include training personnel, maintaining performance documentation, and managing patient experience. Candidates must have at least 2 years of Medical Assistant skills and leadership experience in a medical setting, along with excellent customer service skills.

Qualifications

• Must have at least 2 years of Medical Assistant skills and Insurance Verification.
• 1 year of leadership in a medical setting.
• Familiarity with company policies and healthcare regulations.

Responsibilities

• Manage office personnel, clinical staff, and patient experience.
• Provide outstanding customer service to improve customer satisfaction.
• Train new personnel and maintain performance documentation.

Skills

Excellent customer service skills

Ability to greet patients and answer phones professionally

Time management skills

Project management skills

Ability to adapt to various situations and personnel

Education

High School diploma or equivalent

Tools

Microsoft Office products

Job description

A healthcare company in Beverly Hills is seeking a Lead Medical Assistant to manage office activities and operations. The ideal candidate will ensure outstanding customer service and work collaboratively with clinical staff. Responsibilities include training personnel, maintaining performance documentation, and managing patient experience. Candidates must have at least 2 years of Medical Assistant skills and leadership experience in a medical setting, along with excellent customer service skills.