Clinical Operations & Engagement Coordinator

Mindlance; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Mindlance seeks a Clinical Coordinator to drive AMI Training Center operations in Austin, coordinating clinical activities, schedules, and patient documentation. You will manage supplies, training materials, and vendor relationships while supporting the clinical team in a fast-paced environment.

The role requires a Bachelor’s degree and 2+ years of medical assistance experience, with flexibility for evenings/weekends and travel up to 25%. Proficiency in Microsoft Office is essential.

Qualifications

• Bachelor’s degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied products, with the ability to function in an environment controlled by outside regulatory entities.

Responsibilities

• Serve as the central point-of-contact for clinical activities at the Austin Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process including patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.
• Perform other duties as assigned.

Skills

Medical assistance

Customer service

Project management

Organizational skills

Scheduling

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Mindlance seeks a Clinical Coordinator to drive AMI Training Center operations in Austin, coordinating clinical activities, schedules, and patient documentation. You will manage supplies, training materials, and vendor relationships while supporting the clinical team in a fast-paced environment.

The role requires a Bachelor’s degree and 2+ years of medical assistance experience, with flexibility for evenings/weekends and travel up to 25%. Proficiency in Microsoft Office is essential.