Clinical Coordinator

Mindlance; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Mindlance seeks a Clinical Coordinator to drive AMI Training Center operations in Austin, coordinating clinical activities, schedules, and patient documentation. You will manage supplies, training materials, and vendor relationships while supporting the clinical team in a fast-paced environment.

The role requires a Bachelor’s degree and 2+ years of medical assistance experience, with flexibility for evenings/weekends and travel up to 25%. Proficiency in Microsoft Office is essential.

Qualifications

• Bachelor’s degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied products, with the ability to function in an environment controlled by outside regulatory entities.

Responsibilities

• Serve as the central point-of-contact for clinical activities at the Austin Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process including patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.
• Perform other duties as assigned.

Skills

Medical assistance

Customer service

Project management

Organizational skills

Scheduling

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Duration: 12 Months with opportunities for extension

Direct client

Job Description:

The Clinical Coordinator, AMI Clinical Operations will play an integral role in deploying AMI training strategies, with main responsibilities that include serving as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, and leading the coordination and logistical support for clinical engagement programs

Essential Duties and Responsibilities:

• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process which includes patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied products, with the ability to function in an environment controlled by outside regulatory entities.

Additional Requirements:

• Ability to travel up to 25%. Evenings, overnight, weekends, domestic travel may be required.
• Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which complies.

Top 3 – 5 Skills Needed for each role

1. 1-2 years in a medical setting, patient care coordinating, or medical assistance experience is strongly preferred
2. Strong organizational, scheduling, planning and prioritizing abilities
3. Ability to deliver concierge-level service and work collaboratively across multiple stakeholders
4. High degree of flexibility in adapting to a rapidly changing environment

Language and Verbal Skills:

• Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.

Analytical and Reading Skills:

• Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.

Physical Requirements:

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day.
• The employee is regularly required to lift and carry up to ten pounds and occasionally lift and carry up to twenty-five pounds.
• Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.

Most work is performed in an office-like setting. The noise level in the environment is usually low to moderate.

Requires regular presence in a (clinical or engineering or animal) laboratory setting where protective equipment or other health and safety measures and training is required to protect against chemical, biological or other hazards. Noise levels may be high.

Safety:

• Client is committed to the health and safety of our employees. We expect that all employees will perform their responsibilities while maintaining a safe, cooperative, and productive work environment, thus ensuring the health and safety of themselves and others.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”