Clinical Coordinator, Clinical Operations

Planet Pharma; North Chicago (IL); On-site; USD 44,000 - 58,000; Full time

Job summary

Planet Pharma is seeking a Clinical Coordinator for AMI Clinical Operations to manage the Austin, TX AMI Training Center's clinical activities and schedules. The role includes coordinating patient treatments, engaging programs, and related events with an emphasis on compliance and documentation.

The ideal candidate has a Bachelor's degree and at least 2 years in medical assistance, with strong organizational and regulatory knowledge.

Qualifications

• Bachelor’s degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied to products, with the ability to function in an environment controlled by outside regulatory entities.

Responsibilities

• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process which includes patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.
• Perform other duties as assigned.

Skills

Customer service administration

Project management

Flexibility

Organizational skills

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Pay range: 32-42/hr
*depending on experience

Summary:

TheClinical Coordinator, AMI Clinical Operationswill play an integral role in deploying AMI training strategies, with main responsibilities that include serving as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, and leading the coordination and logistical support for clinical engagement programs

Essential Duties and Responsibilities:

• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process which includes patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied toproducts, with the ability to function in an environment controlled by outside regulatory entities.

Additional Requirements:

• Ability to travel up to 25%. Evenings, overnight, weekends, domestic travel may be required.
• Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which complies.

Language and Verbal Skills:

Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.

Analytical and Reading Skills:

Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.