Clinical Operations Department Lead

360 Behavioral Health; Merced (CA); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation: $72,384-$75,

Evenings and weekends as needed

7 Paid Holidays

Paid Time Off/Sick Time

Career development and advancement

401(K) retirement savings program

Mileage and phone reimbursement

Job summary

360 Behavioral Health is seeking a Department Manager (Clinical & Operations) in Merced, CA. This full-time role oversees clinical and administrative operations, with responsibilities for staff supervision, service delivery, performance metrics, and compliance.

The ideal candidate is a strong clinical leader who values accountability, mentorship, and operational excellence, and is ready to lead a team to deliver high-quality care to families we serve.

Qualifications

• Bachelor’s degree in ABA, Psychology, Special Education, or related field.
• Minimum 2 years of supervision or clinical experience.
• Strong leadership and communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Oversee clinic metrics (service hours, census, cancellations, satisfaction).
• Ensure staff meet billable targets and deliver 85%+ of scheduled direct services.
• Manage administrative team performance and coverage.
• Attend monthly leadership meetings to review performance metrics.
• Maintain relationships with funding sources and regional centers.
• Ensure documentation, onboarding, and reporting deadlines are met.

Skills

Leadership

Communication

Mentorship

Staff coordination

Education

Bachelor’s Degree in ABA, Psychology, Special Education, or related field

Tools

Microsoft Office

Job description

360 Behavioral Health is seeking a Department Manager (Clinical & Operations) in Merced, CA. This full-time role oversees clinical and administrative operations, with responsibilities for staff supervision, service delivery, performance metrics, and compliance.

The ideal candidate is a strong clinical leader who values accountability, mentorship, and operational excellence, and is ready to lead a team to deliver high-quality care to families we serve.