Clinical Office Operations Manager

Summit Health Management, LLC; New Britain (CT); On-site; USD 50,000 - 70,000; Full time

Job summary

VillageMD is seeking an Office Manager to oversee daily operations in a clinical setting, ensuring high-quality patient care. You will liaise between physicians, staff, and leadership, guiding policy communication, staff training, and performance feedback. Travel between locations is expected.

The role requires a minimum of 3 years in a leadership capacity, strong English communication, and proven experience with physicians, plus excellent organizational and interpersonal skills.

Qualifications

• 3+ years of leadership experience.
• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.
• Willingness to travel between locations.
• Experience working with physicians is required.

Responsibilities

• Plan, organize, and coordinate daily operations to ensure quality patient care.
• Serve as liaison between physicians, staff, and senior leadership.
• Lead and support day-to-day operations within the clinical setting.
• Communicate and enforce policies, procedures, and emergency protocols.
• Schedule staff, manage PTO, and anticipate staffing needs.
• Assist in hiring and onboarding new staff and evaluating performance.
• Support quality improvement initiatives and compliance with standards.

Skills

Leadership experience

Communication

Interpersonal skills

Organizational skills

Problem solving

Education

College degree preferred

Job description

VillageMD is seeking an Office Manager to oversee daily operations in a clinical setting, ensuring high-quality patient care. You will liaise between physicians, staff, and leadership, guiding policy communication, staff training, and performance feedback. Travel between locations is expected.

The role requires a minimum of 3 years in a leadership capacity, strong English communication, and proven experience with physicians, plus excellent organizational and interpersonal skills.