Clinical Office Operations Lead

Summit Health Management; New Britain (CT); On-site; USD 60,000 - 85,000; Full time

Job summary

VillageMD is seeking an Office Manager to oversee daily operations, act as the liaison between physicians, staff and leadership, and ensure adherence to policies and procedures. The role includes staffing, training, scheduling, and contributing to quality improvement initiatives within the POD and clinical setting.

Requires a College degree (preferred), at least 3 years of leadership experience, and willingness to travel between locations.

Qualifications

• College degree preferred.
• Minimum of 3 years of leadership experience.
• Travel between locations is required.
• Knowledge of current nursing practices and protocols.
• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.

Responsibilities

• Plan, organize, and coordinate daily operations to ensure quality of patient care.
• Be liaison between Physician, staff, and senior leadership; provide leadership in day-to-day operations.
• Communicate policies and procedures; ensure compliance and staff competency in emergency protocols.
• Develop staff schedules, manage PTO, monitor overtime, and assist with hiring and orientation.
• Evaluate staff performance and participate in quality improvement initiatives.
• Support implementation of electronic medical records and practice management systems.

Skills

Leadership

Communication

Organization

English proficiency

Education

College degree preferred

Job description

VillageMD is seeking an Office Manager to oversee daily operations, act as the liaison between physicians, staff and leadership, and ensure adherence to policies and procedures. The role includes staffing, training, scheduling, and contributing to quality improvement initiatives within the POD and clinical setting.

Requires a College degree (preferred), at least 3 years of leadership experience, and willingness to travel between locations.