Clinical Office Manager: Lead Five-Star Patient Care Ops

Better Health Group

Panama City (FL)

On-site

USD 60,000 - 90,000

Full time

6 days ago

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Job summary

VIPCARE in Florida is seeking an experienced Office Manager to lead the daily operations of a busy medical practice, delivering Five-Star patient care and ensuring regulatory compliance. You will oversee clinical and administrative functions, drive performance, and partner with leadership to optimize workflows.

The role requires 4+ years in healthcare operations and 1+ year of leadership, with preferred experience in Medicare Advantage/value-based care.

Qualifications

High school diploma or equivalent required.
Associate's or Bachelor's degree preferred in Healthcare Administration or related field.
4+ years of progressive experience in a healthcare environment.
1+ year of leadership or supervisory experience in a physician practice, outpatient clinic, or healthcare setting.
Experience with Medicare Advantage or value-based care environments is desirable.

Responsibilities

Lead day-to-day operations of the assigned medical practice to ensure efficient, patient-centered clinic operations.
Monitor, analyze, and improve operational and clinical performance metrics (HEDIS, patient access, scheduling, etc.).
Directly supervise clinic staff (3–7 members) including MAs, RNs, and receptionists.
Manage staffing, scheduling, payroll approval, PTO, and staff development.
Coordinate provider schedules and credentialing, payer enrollment, and care workflows.
Ensure compliant administration of office supplies, inventory, invoices, referrals, and records.
Promote HIPAA, OSHA, CLIA compliance and patient safety; report concerns.