Clinical Office Assistant - Pulmonary (Mon-Fri, 8–5)

Advocate Health; Milwaukee (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Aurora Medical Group in Milwaukee, part of Advocate Health, is seeking a Clinical Office Assistant to support providers, patients, and the ambulatory care team. This role features a Monday–Friday schedule from 8am to 5pm, with no weekends or holidays, and a patient-centered environment.

You will handle front-desk tasks, appointment coordination, medical records processing, insurance re-auths tracking, and basic billing support, contributing to a seamless, compassionate patient experience.

Qualifications

• High School diploma or GED required.
• Approximately 1 year of experience in scheduling, customer service and clerical duties.
• Ability to work Monday–Friday 8am–5pm.

Responsibilities

• Greet patients at reception, check-in, collect co-pays and answer routine inquiries.
• Manage provider calendars, schedule visits and coordinate referrals.
• Answer calls, triage messages and coordinate with staff.
• Assemble, copy, process, and release patient charts with Medical Records.
• Handle mail, supplies, equipment and meeting logistics.
• Compile basic administrative reports and assist with billing/reimbursement forms.
• Process registrations and track insurance re-authorizations.

Skills

Scheduling

Customer service

Administrative tasks

Education

High School Diploma or GED

Job description

Aurora Medical Group in Milwaukee, part of Advocate Health, is seeking a Clinical Office Assistant to support providers, patients, and the ambulatory care team. This role features a Monday–Friday schedule from 8am to 5pm, with no weekends or holidays, and a patient-centered environment.

You will handle front-desk tasks, appointment coordination, medical records processing, insurance re-auths tracking, and basic billing support, contributing to a seamless, compassionate patient experience.