Clinical Office Assistant — Cancer Care Front Desk

SEH Saint Elizabeth Medical Center, Inc.; Fort Thomas (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Tuition reimbursement

Professional development

Job summary

St. Elizabeth Healthcare in Ft. Thomas is seeking a Clinical Office Assistant to support the Cancer Care Medical Oncology & Infusion Clinic.

This full-time, 40-hour/week role focuses on patient flow, registration, scheduling, billing, and front-desk duties to ensure efficient operations. You will handle insurance information, pre-certifications, records retrieval, data entry, phone inquiries, and HIPAA compliance.

Qualifications

• High school graduate or GED.
• Specialized Knowledge: Medical terminology.
• Computer fluency/literacy.
• Communication skills (verbal and written).
• Maintain patient confidentiality.
• Organization and prioritization skills.
• LengthofExperience: 1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.
• FLSA Status: Non-Exempt.

Responsibilities

• Patient registration.
• Patient scheduling.
• Patient billing.
• Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments).
• Medical records retrieval, release, or collection.
• Data entry.
• Answering phones.
• Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.
• Ensures compliance with HIPAA and privacy regulations.
• Demonstrates respect, dignity, empathy in encounters with patients and families.

Skills

Communication skills

Organization

Confidentiality

Medical terminology

Education

High school diploma or GED

Job description

St. Elizabeth Healthcare in Ft. Thomas is seeking a Clinical Office Assistant to support the Cancer Care Medical Oncology & Infusion Clinic.

This full-time, 40-hour/week role focuses on patient flow, registration, scheduling, billing, and front-desk duties to ensure efficient operations. You will handle insurance information, pre-certifications, records retrieval, data entry, phone inquiries, and HIPAA compliance.